room

food less option

Хороший размер номеров, хорошие большие балконы. Ненавязчивый, спокойный, доброжелательный персонал. Сам отель большой, красивый. По месторасположению - именно нам это было удобно. В ресторане на улице - вкусно, но считаю - дороговато для этих блюд. Постель очень удобная. На территории есть спорт.площадки, бассейн, хоть и не большой.

Внизу ресторан с верандой - каждый вечер ОЧЕНЬ громко песни. Красивые песни, хороший голос, но очень громко и до поздна. В номере дверь в душевую просажена, открыть полностью невозможно, задевает за пол. Много грязных мест в ванной из за старости видимо)) Старые полотенца и их мало, старые халаты (плохого качества). Входная дверь в ванную комнату - тяжелая. Система освещения, розеток, кондиционирования - очень сложная, пока разберешься - замучаешься))) кнопка включения света в коридоре постоянно вываливалась и грязная. На ресепшене вызвали машину, чтобы доехать до Эмирейтс молл - нас было 5 человек. Приехала машина с третьим рядом легковая, старенькая, а не микроавтобус - что не очень удобно - так еще и цена была безумного дорогая - 260 дирхам. Мы сильно удивились, зная сколько это в принципе стоит. До аэропорта в день отлета - мы потом доехали по Uber - за 130 дирхам. А это намного-намного дальше. Машина у нас была мерседес микроавтобус. Чувствовали себя обманутыми в первый раз. Больше не будем пользоваться вызовом такси ресепшеном отеля. По сути цена была в 4 раза больше, чем если бы сами вызвали. Привыкли, что в принципе цены в ОАЭ везде на услуги подобные +- одинаковые. Ошиблись. В остальном - хорошо)

Der Stil des Hotels, wie ein arabischer Palast. Das Pool war geheizt. Man konnte den Polospieler beim Training zusehen .

Das Frühstück war eher bescheiden.

The room and view the Hotel is beautiful and the staff are very attentive and friendly

Breakfast buffet is very disappointing, no choice and dishes are not replenished

Very well designed hotel with huge polo fields which looks very refreshing!

An elegant and well staffed hotel, with great facilities. The staff are not only exceptionally well trained, but genuinely 'go that extra mile' to make one feel welcome. From the kindness of Opong at reception area, through to the professional and friendly service by Stuart at the Sports Bar, there was a great feeling of contentment and professional integrity. With a welcoming and spacious pool area with a swim up bar, and a small but serviceable gym, the facilities are spotlessly clean and very well maintained. The Villa Naas Restaurant, offering fine Lebanese inspired cooking was in all honesty one of the finest meals I have experienced in my 45 years of travelling the world! Bravo to all.

There was nothing to fault this venue. I would certainly aim to stay here again.

My stay was perfect due to assistance of Rosella from reception. My room was very good inside room and view is privilege. Breakfast is also good not bad. I will come back next time

First of all, Al Habtoor Polo is built with a very friendly staffs and they are willing to help you. On top of them is Rosella from reception for upgrading my room for free and she is very humble, pro and active to assist the guest. She fully understand her job and willing to go extra for customers. Will visit again in future

This hotel is suitable for people vacation or relaxing. Staffs are also friendly. Thanks to Rose for giving me room with nice view. See you next time

Very clean and aesthetically pleasing hotel. Staff were friendly.

The breakfast was below average, lacked variety. The breads/pastries were stale. I wouldn’t have breakfast here again. Rooms are quite small for the price you pay.

Everything is amazing

Nothing

loud music till 10 pm dont get why we were given a room next to the restaurant with music

the service was sub par. not clean. very very very slow in room dinning I had to wait for almost an hour just to order. It was one of the worst stays ever. would not recommend this to anyone and I didn’t even get an apology for the slow service.

The garden and the polo Match

only the greenery

staff, rudeness, restaurant and worst if all Aziza from call centre

:)

:)

the view and staff hospitality

The hotel itself is very traditional, classy, and has a Spanish flair. The balcony was generously sized, and the hotel room was cozy.

The location was distant and not easily reachable. When we were there, the hotel wasn't as busy, perhaps due of the weather. The hotel was just too quiet and not at all lively.