Club Lounge has excellent views. Quiet surroundings w/o unruly kids are always appreciated.

Not enough vegetarian options.

The inclusion of access to the 45th floor club area was the best.

Excelente

De toegang tot premier grand. De top-notch service! 100% klanttevredenheid . Bedankt!

De lobby mag iets gezelliger. Er staat geen enkele bank in de lobby. Mensen met beperkingen kunnen niet even uitrusten.

Spiste nydelig frokost på Club loungen 45 etage hver dag, afternoon tea der, snack og vinbar på kvelden. Benyttet oss av svømmebassenget og treningsrommet

Kunne vært litt større og flere apparater i treningsrom

First of all, the location is prime for an overall tourist visitor as there is an excellent metro station right next to the building to which you can enter (almost) dry even during rainy moments. The metro station provides good lines to take you anywhere you need to go (as a tourist) - more or less. The hotel is also within short walking distance (500 meters?) from the Shinjuku main shopping streets / area. We walked many times from the hotel to Shinjuku using various streets - day and night. The hotel itself provides 5-7 restaurants and the separate Premier Grand reception folks can help you with pretty much anything. Nice views from the 45th and 47th floors! The Premier Grand rooms themselves were excellent to our taste.

The only thing that comes to my mind is the fact that the room was missing any kind of towel hangers. You couldn't place your wet face, hand or bath towels anywhere to dry but was forced to left them laying on toilet tables and/or chair back posts or cabinet doors.

I have to say I was impressed with everything. The hotel is located in a great area. Room was beautiful and spotless. Food was amazing.

There was nothing I didn’t like about the hotel.

The staff are outstanding - absolutely first class welcome and care from everyone we encountered. Exceptional hospitality throughout the stay. Definitely worth staying in the Premier Grand levels for the views of the city and convenience of of the complimentary food and refreshments during the afternoon and evening. (Note that the Premier Grand levels are separate from the main hotel - with their own reception, lounge and facilities, based on the higher floors.) The rooms are spacious, comfortable, modern, well-stocked and exceptionally clean. The hotel location, just a few minutes away from Shinjuku station and city centre makes the Keio Plaza a superb place to stay in Tokyo with so much to see and do right on the doorstep.