The breakfast spread was incredible and the staff was very attentive and helpful. Facilities were very good and there are plenty of food options if you wanted to eat. It was a bit far from some of the tourist sites but nothing a cheap taxi ride couldn’t fix.

Accessing some of the facilities was a hassle because you had to traverse several very slow elevators. The rooms were also a bit dated and the carpets in the room could use a shampoo.

everything except for the spa

spa, not a professional service

views of Hanoi

pool on 7th level so had to walk through lobby in swim wear. no bar at the pool.

Breakfast was good , location was good.

Pillow was too big and soft , high.

awesome breakfast for start a day and all staffs are so kind and helpful. cleaned a bed everyday and filled all things i need for stay.

I have carpet allergy that need me fill for a day in the room.

so far one of the best hotels in Hanoi

not many restaurants nearby

all

nothing

Nice bed

Nothing

Very clean and high-end looking. All the staff can communicate well in English. The view in the room is very nice.

it is quite troublesome to go up to level 62 to do the check in and the wait for the lift to the rooms was quite long.

large Bedroom

could do with more cupboard drawer storage

All guest rooms start from 63. floor, the view is great, friendly competent staff, the breakfast and dinner buffet is top notch.

Some of the guests seemed a bit snobbish.

Its a great hotel. Very nice rooms and lobby, great breakfast. Great facilities with large gym, swimming pool, basketball court on 7th floor, lounge on 71st floor for club members. Fantastic views as hotel is on floors 62 - 71. Its a really great place to stay.

It is outside of the old quarter so would take c. 30 minutes on a motorbike taxi or c.30-60 mins on a regular taxi depending on traffic. Its not a big deal as this is extremely cheap with grab but its not ideally located for tourist purposes. On the other hand the area is much less hectic than the old tourist quarter. I expected more food options in the tower where the hotel is located. There were some korean restaurants but not a whole lot. Need to get a grab or taxi really to get anywhere away from the tower. Overall however these are very small points. Grab is very easy and cheap and its worth putting up with this to stay in such an amazing hotel.

Lovely stay that exceeded my expectations. Hotel has various amenities, such as pool, exercise room, and different breakfast options. Great service & top notch overall!

Breakfast View from the room Staff halped me a lot!!!

Nice and very good