We stayed at Ebisu Onsen with two kids (11 and 13) and 8 adults. The hotel room was really nice. First the sink in the shower didn't work properly but we just had to mention it to the housekeeping staff and they sent immediately someone to fix it. The slides and hot pools were great. Especially the pool landscape is wonderfully done, excellent work! In the restaurant we had once Hotpot and once BBQ which was great and at a very good price.

Some slides were only open at a very specific time during the day. It seems that only 1 restaurant was open in the evening. The massage was not as good/nice as was the massage in a Spa in Da Nang city.

The entire place is very well done. We'll laid out and very safe. It's the most beautiful setting! I highly recommend. Was very good value for money too!

Not much really.

The room was exceptional clean and the stuff is friendly! We were greatly surprised when they refunded money for entrance tickets to the the park, as we didn't know it's actually totally free when you book the hotel. I believe it's not even mentioned on booking, So note this for your trip! The hotel is really nice and cozy, surrounded by green park area with the wonderful view (to the green mountains) from the balcony and with the big bathroom and bathtub in it. Which is rare for Vietnam. By the way they do have smart toilet, which is quite cool. It's quiet in the morning as well - as there is no visitors in the park yet and you can enjoy the nature and and birdsong from outside. The only one thing - their small fridge in the room is not cold enough so it's not really useful if you would like to chill your drinks. Anyway great place to stay.

Nothing to say here. all good, seriously.

This property is amazing all inclusive with the water park and hot springs

The only downfall about the property is the food and service at the restaurant at dinner time. The food is not amazing and the staff took a while to get drinks to us etc

The surrounding setting of rolling hills was fabulous. To be able to get away from the city and just relax, this was the perfect setting. We stayed here, to be able to go to Ba Na Hills (Sunworld) and the famous cable cars and Golden Bridge. Was only a 20 minute ride in the car to Ba Na Hills entrance. The hotel organised a driver for us, who arrived on time and met us after our day out, to take us back to the hotel. Great service. They also organised a car for us to take us to Hoi An on our departure. Nothing was too hard for them to do, and they did it with a smile. Good English spoken at front reception.

No complaints at all.