The location. Seeing the bears was pretty cool .. it is a very nice cabin ..The guy that brought us clean sheets and a clean shower curtain was very friendly .

That it wasnt very clean upon arrival... I did go buy some cleaning supplies an clean it myself .. not a big deal ... i know everywhere is under staffed its very hard to find help these days but the housekeeper should put a little more effort into her work ... I cleaned under the beds there was balloons and rotten fruit under the beds and lots of dog hair i dont think she swept it or mopped and i did as much dusting that I could reach...

location

amenities

it was spacious for my group

there was no washer, dryer,.. I was under the impression there was a pool table it was in picture, but the owner said it was at the center which wasn’t even opened.. the outside lights didn’t work. on one on front porch.. No towels in either bathroom when we arrived…. I couldn’t get front tv to work the whole time.. I was very disappointed with this stay, we came 7 hours hoping that it was go into be an awesome experience but beside us hanging out downtown… 😔😟😕

I enjoyed the view on the mountin being able to look over gatlinburg. The snow made everything look like something out of a movie also was able to stay warm very easy with the fire place a very cozy feeling it was literally down the mountain and you where downtown gatlinburg maybe a 10min drive but a very fun drive

From Ice on the roads I'm from Florida so that would be my only problem but they did salt the roads I don't have anything bad to say

The cabin was very confortable and the owner was very nice

I liked everything

Decent view

Had no propane so couldn't start fire in living room Had no central air for 2 nights so they had to bring space heaters (2) Sinks were clogged Mice ate our food Not at all hot tub jets worked Trash under beds and couch No trash bins for trash outside Wifi password there was wrong Tvs werent setup for cable Overpriced for conditions

The area was nice. Self check-in was very convenient. When I called the staff about the code not working they answered right away and helped us.

The cabin was too dusty. There was a cockroach on one of the beds. The couch was very dirty. The mattress protector in the King room was very dirty and the pillows under the pillowcase were old and yellow. There were also spiderwebs everywhere.

Seclusion of property. Seeing bears while there.

Upkeep of property. Hot tub was not warm , cover was old on it and it had a bad smell. Silverware was dirty upon arrival. Furniture was not good(living room)Light fixtures that went to nothing we’re just laying around when we got there. The place could be a great little place if the owners took time with cabin. I hate writing this review. I would definitely not stay here again.

The closeness to town

The home has not been maintained the outside lights did not work there was food from 2018 in the pantry along with old paint and electrical supplies all in the pantry. The couch was broken wall paper pealing off the walls. We called the property management office three times and never got a call back . Not worth the money we spent for this rental .

Layout

Needs updating badly.