Amazingly helpful reception staff. Great restaurant and fantastically comfortable place.

All was great!

Whilst the room was clean and comfortable, the breakfast was great!

Like the public onsen . Good breakfast . Room size is adequate for 2 , ample of parking

None at the moment

I stayed here en route on a driving trip and was very glad to check-in easily and find the room was clean and quiet. The hotel has an onsen but I didn't visit it so cannot comment, but the buffet breakfast was good with a variety of Western, Japanese, meat, fish and vegetarian options. The staff were friendly and helpful.

The hotel is on a busy road and the entrance is not clearly marked. I mistakenly turned too soon into the car park of the company next to the hotel and as they are fenced off, had to get back onto the road to turn into the hotel's car park.

very clean

the breakfast buffet was luck warm to cold when these dishes should be hot.

Good location, clean rooms, excellent breakfast.

Good breakfast. Room are clean. I stayed on the 10th floor and the view is nice. The car parking lot is spacious enough.

I feel the pillow and bed are not so comfortable. It's not bad but not so good.

Breakfast was very good with many choices. The location was very good for what we were there for.

The mattress was quite hard.

I love the free breakfast and the facilities are clean. The staffs are so accommodating.

breakfast was ready early. food was excellent. ofuro was great. room was functional

elevator was slow. far from the station

Breakfast so good!!!!!!! Staff is nice!!!! Have shuttle bus to go to HIKONE station! (Have to book, just talk to staff is okay)

If no shuttle bus, a little bit far. Only have one 7-11 and 1 Yoshinoya and 1 Matsuya, if arrive at night, no place to have dinner

Clean, convenient + has a public bath.

Nothing