Modern, clean, great atmosphere, fantastic room, lovely decor

Little bit away from downtown but I was happy to walk in.

The property is modern and upscale—a nice place to stay when escaping the elements. The hotel is pet friendly and doesn’t charge a massive pet fee, which we really appreciated. The front desk staff was very kind, helpful, and accommodating. We would control most of the elements in our room using a proprietary app.

The app to control the room functions needs a bit of an upgrade—or perhaps just a very thorough review from a strong UX/UI designer.

The property was very clean and comfortable. The staff was so sweet and helpful. Everyone was very accommodating and it was in such a great location. Close to great restaurants like “ Rodeo Goat” and “The Mexican” . The cafe inside was gorgeous and lattes were so good. I asked for my room to be decorated for my significant other and it was perfect.

It is a beautiful property and very clean. Staff was friendly and welcoming.

The pool closes at 8pm. Food seemed overpriced for quality.

Pool was amazing, rooms were super comfortable and dark at night! Hahaha I dunno if this is a complaint or an observation about Texas, but the portions were huge.

LOVED every single thing about this property. The staff makes you feel like royalty. There is a car service that will take you within a 3 mile radius (make sure to tip well that is how they make money for driving). The room was spotless and state of the art. The beds were the most comfortable I have probably EVER slept in. The shower is huge and awesome. There is a stocked fridge and bar in the room if you choose (we did not). The bar was fantastic… the “shag room” was an awesome 70’s vibe that my daughter loved to sit in for her 21st birthday. The bartender recognized my special needs son and brought him a soda in a plastic cup with a lid. The staff checks on you to make sure everything is up to your liking. It was our first time ever staying at a Virgin property but will be seeking them out when we travel. I just wish they were in more cities so we could stay at more! Located in the design district of Dallas… very safe area. Do yourself a favor and stay at this hotel when in the Dallas area!

Nothing. This is an exceptional property!

The overall design and decor were great. Love the vibe.

The sound insulation between rooms wasn’t very good as we could hear the neighbors on each side. Hallway sound insulation was good though. The window also was not insulated to temperature. If the shade was up the room was easily stifling with the sun coming through.

Very high end and just really cool. Artwork and furnishings and decor was fun. Love the look. Especially being an interior designer