nice staff and good location

weather was hot and a/c was off. we had to open windows at night risking mosquito bites. Breakfast was also very limited. toaster and egg-boiler not working.

Friendly and accommodating staff and free parking

There wasn’t a lot of choice at breakfast.

receptionist was very helpful. Room was OK. Beds : OK Location : @ car driving distance from Matera.

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Convenient location for the centre. Excellent value for money. Very nice staff helpful. Room clean with very big bed with firm mattress which suited us. NOT like those mattresses that sag in the middle!! Breakfast nice. Nice clean pool with pretty garden.

All good.

The hotel was easy to find. Ample parking. Our room was spotless and spacious. The balcony overlooked the lovely garden and pool area and away faced away from the road, it was quiet and relaxing. The air conditioning was quite and effective, the bathroom well stocked with toiletries etc. The staff were very helpful and answered any questions we had. We were kindly accommodated for a light dinner despite them having a large private dinner already being booked. We chose from a set menu. Breakfast was small cakes, croissants, biscuits and jam - fairly standard for southern Italy. We were not offered anything else but I understand from other reviewers that you could ask for other things like meat, cheese and eggs. The hotel has a bar but it had no customers or staff present during our stay. A good choice of hotel from which you can easily drive into Matera and park, probably too far to walk comfortably. Relaxing around the pool and having a refreshing swim was a good way to end a hot day of sightseeing.

The hotel has a lot of rules around using the pool. Swim caps are mandatory and are €4 to buy at reception-OK I can understand that (€2.95 at Decathlon) and you keep the swim cap to take home. HOWEVER €5 to rent/borrow/use a pool towel PER DAY is just unacceptable - the hotel has to launder room towels anyway so why the extra charge? Also this is not made clear at the time, at no point did any hotel staff say that the charge would be made and added to your bill at the end of your stay. It is not mentioned in the "pool rules" of which there is a whole page! It left a bad feeling as we checked out and could be easily avoided. I would urge the Hotel Management to remove this charge. This is not a criticism of the staff at all as they were polite and sorry for the charge!

Clean, comfortable, and good value for money

everything

nothing

Hotel is situated far away from the center of the Matera. Old-fashioned hotel, strange smell in the room… hello I am from Eastern Europe but the price was too high defensively!!! compering to Bari and the other places in Pulia . The best thing is the mandatory cap for using the pool… hello it’s 21 century Mr Head of Hotel. Advantage: nice staff Breakfast in the garden-:) gardens require better attitudes to clients and better breakfast Anyway I don’t recommend

Staff were very friendly. Very comfortable beds, room was spacious. Love Kiki (the residence cat) and Traly(the residence dog)!

The variety of the breakfast could improve a little.

We have stayed here twice before. rooms are spacious. breakfast was delicious and the grounds are lovely. parking is convenient.

For one night stay, if you don’t have other options, it works.

The hotel is old, for sure not a 4 star hotel. The bathroom was old, toilet brush was not changed since the begining probably (really gross), it has an old bath tub, everything is old and in not the best condition. The biggest disappointment was the breakfast, basically everything was finished, eggs were out, the croissants finished, really really disappointing. And it was not a buffet. For sure it did not deserved the money.

The staff, the lady on the reception was wonderful and very helpful. Room was very clean and had everything needed. Good breakfast.

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nice service and modern venue

location not too far from downtown if you have a car. otherwise stay closer to the sassi area

Surprisingly super good! Great location, out of the crowd of the city center, but easy to reach.

The bed was really comfortable

It is quite far from the old town and there were construction workers in the morning looking through our window

Nice pool, pretty hotel

Locatie en lekker zwembad

Breakfast was ok, but when to much people the. staff could not handle this was mainly last 2 days of our stay. You have to wait longer then normal Overall nice stay

- Exceptional beds (comfortable and firm). - Clean room and bathroom. - Room amenties. - Good parking.

- Opening time of the pool (10AM - 7PM) - not verry convient if you arrive late. - Slow service at the breakfast.

Nice big room. Very comfortable bed.

I was surprised by poor choice for breakfast. The idea to mark in the evening what you want for breakfast and be served by the table in the morning (because of covid) is great, but in 4star hotel one would expect eggs, salami, cheese which were not an option on the menu. The hotel is nice otherwise

The facilities are comfortable. The staff was very nice.

If you want to access to the swimming pool you need to use a cap. It is not mentioned on the hotel description, so if you don't have it, you need to buy one to be able to access to the pool.

Friendly staff, swimming pool

The hotel keeps a dog which was barking all three nights right under our window. A remark to the staff did not help...