none

The management. Front Desk. Housekeeping staff Me and my husband is celebrating our Gender reveal Party and we are only inviting our family and closest friends. When we came to our room, it smells cigarette. I am pregnant and my husband’s aunt have a 1 month old baby. We are total 4 including the baby. So, we call the housekeeping to clean the room. When the Chinese lady come into our room, she saw us designing the room with the balloons and she told us a lot of words that we don’t understand. Afterwards, the front desk immediately call us about the party and the decorations and the fee. ( YES I AM NOT THAT STUPID NOT TO KNOW THE FEES ) Some of our family arrived in the hotel around 5PM just to eat dinner and celebrate with us. ( total of 7 ) and around 8PM they went home together with my husband’s aunt and the baby. 10PM my brother and our closest friends ( to be exact they are total 6 ) are in the room and the front desk officers TOGETHER WITH THE GUARDS KNOCK ON OUR ROOM INFORMING US THEY WILL CHARGE US ABOUT THE VISITORS. THE VISITORS MUST BE GONE BEFORE 12. AND GUESS WHAT WHEN THEY KNOCK AGAIN TO OUR DOOR THE MANAGEMENT BRING 2 GUARDS? THAT IS HILARIOUS! WHAT DO YOU THINK WE WERE DOING? HAVE YOU HEARD ANY COMPLAINS OR NOISE ON THE OTHER ROOM? I BET YOU DON’T. BECAUSE WE WERE JUST HAVING SOME CONVERSATION AND YOU CANNOT HERE ANY MUSIC OR LOUD NOISES THAT TIME? REMEMBER, I AM PREGNANT AND I DON’T WANT TO HEAR LOUD NOISES WE JUST WANTED TO CELEBRATE MY BABY’S GENDER. WHEN WE CHECK OUT YOU SAW THE ROOM THAT IT WAS CLEAN. ( NO DAMAGES, NO BALLOONS, THE TRASHES ARE ALL ORGANIZED) I WANT TO HAVE SOME CONVERSATION WITH THAT MANAGER BUT IT SUCH A WASTE OF TIME. NOT WORTH MY ENERGY TO ARGUE BECAUSE I AM PREGNANT. I HEARD A LOT OF STORIES THAT SOME OF YOUR GUEST WHO CHECK IN ON YOUR HOTEL, THEY ENJOY DRINKING, PARTYING, LOUD NOISES AND YET YOU STILL ALLOW THAT KIND OF PARTY?

i love the jacuzzi inside the room.. everything is massive from living room, dining, bedroom, shower and bidet toilet. i love it😍

pool is just regular

Everything

Nothing

Eveything

Nothing

the concierge named Cris/Chris was very nice and always smiling and always recognize us everytime we met him. very helpful! thumbs up!

the pool was not available because of sudden maintenance,,the reception who checked in us didnt greet me though she knows i am celebrating my birthday on that day until one male staff greeted me.

Loved the courteous service and the room was spacious. My preference to stay in Macau

Great stay