Sehr nettes Personal, schöne Lage, sehr gemütlich

Hatte mich verbucht leider und wir hatten keine Toilette

Het idee om te slapen in een voormalige gevangenis is leuk.

Voor dat geld wat je per nacht moet betalen ( vooral voor het ontbijt ) is het niet schoon en is het erg gehorig!

Nice atmosphere, breakfast room, modern bathroom, inner court yard.

Difficult to find stowage place in the room, not easy to get the heat out.

Atmosphere

Check in is at 3.00 pm I arrived in holland at 7.15 am First visited my ant and uncle Showed up at hotel at 2.20 was tired afyer a night travel by plane wanted to rest a little Snobby receptionist informed my check in is at 3.00 pm. I went to the market ate a herring. Came back at 2.40 ask at 2.45 if i could check. Same rude girl informed me we check in at 3.00 pm I told her i travel all over the world and i can check in earlier every where if the room is available normally i stsy at the van de valk hotel where i can check in even at 11.00 am they understand that i came from far away Well she said we don't care We check in after 3.00 pm. This is what we do here OK GIRL THEN I SLEEP SOMEWHERE ELSE NEXT TIME. AND YOU WILL NOT GET MY 350 EURO THAT I PAID FOR 2 NIGHT EVER AGAIN You got your rules, guess what. I got my MONEY. And i understand you don,t want my money Soon after came a friendly young men and checked me in No where in the world did i experienced a rude and stupid behavior like this check in desk (what ever you feel like calling here) When the room would have been not ready I understand i can't check in but when its empty anyway Her behavior was a stupid ignorant move

Jordy was fantastic!!! he was so helpfull and his customer service was amazing!! he also made one of the best sandwiches I have ever tasted in the morning for breakfast, thanks Jordy 👍🏻 Esmee was also great and her customer service was also fantastic!!! thank-you Esmee.

The beds were good, the building is special

Rooms were not cleaned between the two nights of our booking. We found out later that a leaflet that we received at check in told us to explicitly ask for cleaning. The guest directory in the room however said the exactly the opposite: “tell us if you don’t need cleaning”. I specifically looked it up. Anyway … we got a pile of new towels to bring to our room when we complained about this . We found breakfast a bit mediocre for the price charged.

I liked the interesting building and the very tasteful and cool interior decoration.

Half of the parking does apparently belong to the neighbour, with no possibility for the guests parking…I had to remove my car, but the young man at the reception has very helpful to walk me (under the rain !) to the outside parking - which is indeed not far… The breakfast is ok, but very boring: I would however have liked non industrial bread…and maybe some local speciality?

quite large room, comfortable double bed, good pillows

the temperature in the room is very low, the heating does not cope with low temperatures, drafts on the windows and noise from the sreet