it’s really lovely , the staff are very friendly, beautiful and clean

I just think it’s a little bit expensive

Staff great, pool great, room great. It's quiet, comfortable and the wifi is fast.

The "fitness centre" is not a gym, it is a hot room with one exercise bike with a broken pedal strap, and one broken treadmill. There is nothing else. The treadmill was out of use when I arrived for 3 days - I booked this hotel specifically because it had a treadmill. The staff told me it would take a month to fix, so I made them do it quickly. It then broke again a few days later. Fitness centre should not be advertised on this property. Everything else was great. Would have been 10/10 if the treadmill worked, and they added at least some dumbbells.

the hall area provided with required basic amenities and pool

nothing much, at the time of my checkin it was raining and the floor mats was not provided

clean and friendly staff

insects

location

cleanliness of toilet

good access to common pool from our balcony directly. staffs are very friendly and respond fast to our requests. fast and good housekeeping.

drivers cannot find the location, cars hard to get in, one way. can see flies at the restaurant. toilet hot water are unstable.

Quiet and private

Location, not very clean. The water pressure in the shower was very low.

The villa was private and the staff were very friendly and helpful and accommodating. We had a water leakage from a pipe on our last days and they really tried to help but was under ground. To apologize they dropped us at the airport for free saving us money and we thank them.

Their was no specific scooter parking for guests. Also their was no protection from the rain when going into the room suggest extending the eaves.

The people were excellent. Dewi and the rest od the staff were great.

Misquitoes

Good location, helpful friendly staff, nice pool, comfy bed. WiFi is good also.

Massage was average.

excellent room size, wonderfully comfortable bed and beautiful deep bath. I loved the little kitchen/storage area which had its own sink and mini fridge as well as large enough area to hold your bags so the bedroom and living area can stay clutter free. The entrance to the pool via your balcony area was also a lovely touch.

The internet was a bit of a pain. you constantly have to sign in again and again anytime you close down your phone/laptop/table which meant I was not getting (sometimes very urgent) messages because my phone was not connected to the internet unless I was using it.

Pool is nice staff is very good

Location and the rooms are not good even door have problem in closing

The private villa was incredibly beautiful! it really was private! The pool was absolutely amazing and the staff were very kind.

great villa nice privacy

breakfast pretty basic but overall really nice stay

Location is close to the airport and not that far from Jimbaran beach. The stretchy pool is amazing. Just one step out of the room.

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