The facilities were very nice , but unfortunately the sauna was out of order.

Unfortunately the room was not what we were expecting. It is advertised a lot larger, I stayed in a 2 bedroom sky apartment with another couple and there were only 3 chairs and a tiny square table. When our room got cleaned there were only 1 set of fresh towels meaning 2 people missed out on clean towels, we ran out of toilet paper and had to grab more from front desk as it was not restocked. And there’s was no body wash :( I was definitely disappointed in this stay as it is advertised to be so spacious and beautiful. On top of that there were stained all over our bedhead and tissue paper stuffed in the door jam to keep it closed 🫤

Dans notre Sky appartement 1 chambre qui donnait sur le côté de la tour Aurora, la vue sur Melbourne est superbe. Sinon du côté de Franklin street la vue est quand même bien bouchée par la tour qui est de l’autre côté de la rue. La piscine et le spa sont très très bien. La salle de gym assez petite. La gentillesse du personnel qui nous a permis de visiter un appartement avant de le réserver. Le lit était confortable, pas trop dur mais assez ferme quand même. Pas de bruit de la rue quand on est au 68 ème étage (à part les motos très bruyantes !) ni des voisins d’étage.

Des petites choses pourraient être améliorées facilement ,ajouter des lampes de chevet dans la chambre, un petit meuble aussi dans la chambre. La moquette a des taches et pourrait être plus propre. Le hamam était en panne. Les ascenseurs sont assez lents. Pas de soleil direct dans l’appartement. Il n’y a qu’une clim dans le salon qui doit réchauffer ou refroidir la chambre également. En point vraiment négatif, dans notre appartement , internet était très insuffisant aux heures de pointe.

The views across the city and bay are lovely - incredible floor-to-ceiling windows in the bedroom overlooking the city. I paid extra for the Sky view.

I travelled alone with my baby in a pram. The entry is locked and I was unaware that there are stairs and I had no help to get the pram up the stairs. I had to enter via a bar next door that had an accessibility lift, but the level to get off at was confusing and once on the right level, the door was also locked. I was let in by international students who felt bad for me as my baby was very upset at this stage as he was hungry. The tap in the kitchen did not work and had to get water from the bathroom. The tap itself was about to fall off - the entire unit needs replacing. The floors were covered in human hair - it was all over my baby's knees when he crawled. The kitchen bench tops, floors and rugs were unclean and the items on the bench had old dirty water underneath them. The oven knobs fell off. The shower shelf and bathroom mirrors were very old and worn and needed replacing. Mould on bathroom tiles. We went to the pool on level 8, yet we were unable to gain entry as my card did not work. One of the appeals of this property was the pool. I ordered UberEats as it was too late and dark to venture our with a baby and the lift took over 10 mins to get to our floor and another 5 to get to ground. There is no reception in the lifts. Our Ubereats delivery driver had to leave as they couldn't get access to the reception desk to drop the items and were unable to contact me as I was stuck in the lift with no reception. I also allowed 5 mins before they arrived to get to ground just incase. When I tried to get back up to the room, my card stopped working and had to be replaced another 2 times. It took over 20 minutes to get back up to my room. The line for the lifts is very long, so allow at least 15 minutes of waiting in line to get to the lift and 5- 10 minutes to get to your floor, particularly if you are on a higher level. As there is wind coming from the lifts, the doors make a lot of noise when closed, like someone is trying to open them

Property was nice and clean. Good for families.

The pillows are way to high and 2 out of the 3 lifts were out of service during check in was not working making the wait to get to your rooms sooo long. Was not staff fault just an inconvenience to everyone.

Was clean and functional. Good value.

The lift took forever to work. The room was functional but not inviting. The beds were tiny.

Location, Swimming facilities (although Outside spa was not operating) staff were great, many restaurants available at the base. Close to Melbourne Central

Elevator waits. Way too long waiting then over crowded. Not nice coming from Pool and having to wait damp, then get into crowded elevator

Location Clean Good staff

Not enough power points for charging phones etc No tissues Water leaked out from under the shower door onto bathroom floor

Location

Cleanliness