Manager and stuff made our stay in the hotel very smoothly and comfortable. Great service from the staff. Food was exceptional. Breakfast delicious every day. Highly recommend.

Nothing.

Great location.

staff are very helpful, breakfast, location

Horrible

Mala atención en recepción

Nice staff. Comfortable room. Quiet Envirement.

The same breakfast everyday

Quiet place, I had good rest every night. Good ventilation (the windows allow the exchange of air). The room was equipped with all facilities or furnitures that I needed during my stay. Nice staff.

If you stay many days, you will get bored with the same breakfast every day.

Stay

the noise of outside

The room are clean. The staff is really friendly and the breakfast has a variety of election. It is well located close to shopping and metro station

There was no iron avaliable in the room. also no service to iron clothes. we were told to go down the street to a laundry store to have the clothes ironed which was impossibe as it was a Sunday. As we left the hotel Monday morning to go straight to work we had to go to work with our clothes creased..

Excellent location

Furniture looks old

Good location , clean rooms ,nice variety in buffet breakfast, friendly staff and good value for money . The reception desk was extremely helpful . I did not have exact change to pay to the taxi, one of the front desk guys helped me pay from his own pocket . Further ,being an Indian ,they had a nice Indian restaurant (rishtedar) adjacent to it which was like an "icing on the cake" for a veggitarian like me . I surely recomend it .

This was my first visit and i found it all good

breakfast

safe wasn’t working, they changed me to another room, smaller, with two small beds instead of a queen, so i had to sleep separated from my wife, bathroom was also smaller, not fully equipped for two people, lights in the aisle weren’t working

Location , Parking 🅿️, nice clean spacious room, close to shopping and restaurants.

The position is excellent given my need to work for a few days in Vitacura. Breakfast is quite abundant (not outstanding) and served from very early in the morning. Room is always clean.

Unfortunately I had to unexpectedly pay a higher price that what reported on booking during my stay and I received poor assistance by hotel staff. The problem is that neither the hotel staff nor booking indicated that in Chile debit cards only work in local currency. This is not stated anywhere. As a consequence of this, when I arrived to Chile with my debit card only, I was forced to pay in local currency and being subject to a higher tax rate. As a consequence of this, I had to pay 40 dollars more than what expected. When I asked hotel staff to provide me assistance due to this miscommunication problem or, at the very least, lack of information, no one helped. The director of the hotel made a series of promises (to contact booking or to offer a free dinner...), but in the end the hotel did not take any action. I was refused a request of refund of the extra money I had to pay. I found this way of dealing with my problem very unsatisfactory and impolite.