Quartos grandes, limpos não tive nenhum problema.

Gostei de tudo

Ótimo lugar para se hospedar, bem localizado e com bom acesso a metro. Quarto confortável e banheiro espaçoso. A equipe da recepção atenciosa, em especial a Daniela.

Tivemos um pequeno vazamento do box no banheiro que molhava um pouco o piso e que mesmo sinalizado, não foi resolvido, além do ar condicionado que quebrou na madrugada, mas que foi concertado logo pela manhã.

El desayuno y la limpieza

Que la camarera me haya apurado 10 minutos antes del check out, no lo hizo de la mejor manera, me puse nerviosa y se me quebró uno de mis cosas personales, prefiero que me llamen de recepcion que son mas amables. Pero le doy una buena puntuacion porque fue un detalle dentro de lo bien que atienden los demas.

Limpio, buen desayuno, personal agradable

Excelente lugar, buena ubicación, limpio. Recepcionistas muy amables dispuestas a ayudar en lo que necesites.  Cuentan con servicio de transfer lo cual te soluciona cualquier problemas de movilidad conductores muy cordiales y  confiables. 100% recomendado.

Nada

Buen tamaño habitación

Que el restaurante no funcionara el fin de semana

La atención del personal, junto con la limpieza y confort de las habitaciones

Nada

Acomodação limpa, ampla e confortável.

Nada me desagradou.

Location is accurate near to subway stations and malls.

The access card system didn’t work well.

Nothing this time.

They gave me a very small room that gave me caustrophobia. No closet in the room. The bathroom had mold in the shower. Air conditioning was noisy and didn't let me sleep. The breakfast was poor and bad. For example the milk was the cheap "reconstituted"milk. The fruit was not ripe yet....etc...

great location

noise

Service, cleaners and staff sympathy.

Breakfast could have more variation.

After I had my bag stolen with cash passport and phone in it the reception staff worked tirelessly to help me. They assisted me with sending emails and generally made sure I was ok. I cannot thank them enough.

Beds were comfortable and rooms very clean.

Wifi reception was horrible and receptionists weren’t very helpful for questions we had regarding the hotel. The elevator also never worked for us.

good location. Quiet.

breakfast on the weekends started at 8 am. That was later than our tour pick ups. would not agree to prepare a sack breakfast. Rooms were tiny. no coffee or tea in rooms. I am.