Very kind and polite staff. All of them very helpful and attentive. They offered good information about the region and discounted tickets to the theme parks.

The washbasin was leaking and the two nights we had a flooding bathroom floor. We notified it as soon as we received the room but probably the complain wasn't clear because they cleaned the floor but as soon we use the washbasin we had the problem again. No bread available for the people who don't eat arepas.