The stuff of the hotel is the heart of it. All of them were so kind, attentive, and friendly. They made the stay amazing. All around, there was so much detail paid.

The menu of the restaurant was not very diverse. Great for meat lovers, I guess, but no suitable for vegetarians.

Friendly and helpful staff especially Marie Louise at the breakfast buffet; comfortable beds.; bright and sunny room.

Small step between bedroom and bathroom - no real problem, just something to notice!

The friendly staff

location. small and friendly

nothing. was great!

Helpful staff. Great restaurant in hotel. Wonderful breakfast

Nothing - it was great place to stay

Staff we're all friendly. Breakfast was excellent. Location is close to bus/train station, Pilatus tram station, and Lake.

Since its an old building structure, floors are noisy when you walk around

Nice restaurant on the ground floor. The venison is a must try

kids playroom breakfast clean room

Great location, fantastic breakfast, very welcoming staff, good facilities

you can hear the noises of other apartments, for instance floor creaking or other guests snoring.

what I loved most was the town where it is located, the people in the morning breakfast where sweethearts and very attentive, really great location near train station and easy access.

in my room the last night where more than 2 wasps and the first nights there weren’t any

location

small bathroom and bed

The room was simple, but very pleasant and clean. The staff was extremely nice and helpful!

breakfast and Marie-Louise were wonderful. shower pressure was good. on site restaurant was very good.

non smoking room but smokes wafts in from the restaurant downstairs. very tired in need of a renovation including new better quality bed sheets and pillows. front desk staff were ok but not overly friendly. very over priced for what you get.

The breakfast was good and fresh. The location was great and can cover different targets

The beds

Enjoyed the hospitality and the atmosphere in general. Staff was very helpful, and especially the lady taking care of the breakfast. Nice playroom for the kids and was open until late

Helpful and friendly staff. Good food.

The kindness of the hosts and personnel. Clean room

the ambiance of the room is so nice. Breakfast is superb! staff are very friendly and always smiling😊

Traditional looking hotel, great service even when we arrived very late at night they accommodated us in the restaurant and food was great