Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Comfortable accommodations. Clean and overall stocked well with appliances. Decorated with taste. Enjoyed the beach and pool. Was disappointed with no splash pad. Also lack of outdoor grills this year. All due to construction updates.

We had a wonderful time and the condo was perfect for my family.

I personally loved this condo. The beds were comfy, lots of space, the balcony had plenty of space as well. It has a lazy River which has a slide attached, indoor and outdoor pools, several hot tubs to choose from. The location was great too and close to several souvenir shops, stores and restaurants!

Very spacious, had almost everything for kitchen essentials. Just had to find oven mitts at Walmart. Was nice to have a washer/dryer as we stayed a month. Beautiful view from balcony. The place is for sale though and although we allowed the realtor to show it a couple times, it was a bit of an inconvenience.

Enjoyed the stay can’t wait to book again

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was everything we had hoped for ! The new renovations were very well done and it was beautiful. Close to restaurants and grocery stores. We had a vehicle but Ubered a few times and the costs were reasonable because the condo is so centrally located.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We enjoyed our stay for the most part. We did, however, have a few issues. The master bath shower did not seem to be as clean as it should have been when we arrived. Also, one of the other guest bathrooms did not drain well. The elevator situation was a problem. There are just too many guests for the number of elevators on the property. Our biggest problem was with Ike’s beach rental. They have put so many chairs & umbrellas out that you literally cannot even see the water. You cannot even walk to the water without ducking under & between umbrellas. With all the umbrellas so close together, there is no way for the breeze to get through. This was our 2nd year to stay in this unit but we will not be staying here again due mainly to the over crowded beach issue.

Beautiful place and very nice people. There is not enough elevators for the amount of people that stay there. 32 floors and 6 elevators with 1-2 torn up at all times.

We had a great time. Room was as describe. Plenty of room. 4th bathroom was great when everyone is try to clean up to go out. Beds comfortable. Well stocked kitchen.

Condo was nice. Pool was nice ! Waiting 30 plus minutes in line for an elevator several times a week was not fun. We ended up walking down 22 flights of stairs a few times after waiting over 30 minutes for elevator. Also our refrigerator never seemed to get very cool. Other than that we had a great time and good views.

We absolutely will stay here again. The entire process start to finish was so easy. The condo has everything you need and more. The location is perfect and the views were amazing.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location was great. The amenities were nice also. The kids loved the indoor pool. I was disappointed with the cleanliness of the unit. It was obvious that the floors were not swept/mopped. The kitchen and bathroom counters were also dirty with sand and dust. I sent pictures to the corresponding email but never got a reply back. Other than the cleanliness of the unit this was a nice place to stay.

This condo has an excellent waterfront location. It is within walking distance of restaurants, and a short drive to grocery stores, etc. The furnishings were nice and clean, and the bed layout was perfect for our group. The elevators were usually empty and we never had to wait for them very long. The condo was furnished with the very basics as far as cookware and utensils, but we were able to manage. The barstools/bar area was perfect for us, as the kitchen table only seats 6, and one chair was broken. Overall, we had a great stay and would definitely choose this condo again! Thank you!

We loved the place. The 22nd floor was pretty unbelievable. There were 7 of us and had plenty of room for a couple more people. Really liked how there were 4 bathrooms.

Beautiful condo. Kitchen well stocked. Grandkids loved the indoor pool & lazy river! Perfect place making wonderful memories with my grandkids!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo looked exactly as pictures. Great week of weather and relaxing Thanksgiving. Cooked Thanksgiving lunch with adequate cookware and dishes. Only complaint was water pressure in showers. Honestly, new shower heads would help so visitors could adjust water flow. Overall - wonderful condo and would stay again.

Overall, we had a decent rental experience. We didn't receive reply to two inquiries sent prior to booking, but once we were there and had issues (light bulbs burned out and toilet not working properly), the property manager responded promptly and had a maintenance man on hand to help. Kitchen was stocked with what we needed and there were no squeaky doors. The kitchen faucet was running when we arrived, and the condo wasn't spotless, but it was decently clean. The living room furniture was stained, but very comfortable. Master bed very comfortable as well. So overall, a decent experience.

Overall we had a great stay. The property is super close to the beach (meaning the walkway from the pool to the beach is not long at all), the pool and lazy river area are very well kept and spacious (do the lazy river!), and the location is approximately 1 mile from all of the shops in Orange Beach (Walmart Neighborhood Market, Rouses, etc). The room was well designed and very nice. My only critiques are: 1. The beds in the room on the right as you walk in - you "sink"...this may be comfortable for some, not sure. 2. The kitchen table was very wobbly. While playing card games we were worried we'd break it! 3. The couch showed stains...it's a fabric couch, so not much to do there... 4. The unit was very sandy. This is the nature of the beast and almost impossible to solve, however we were able to sweep up quite a bit of sand upon arrival...it was as if the unit had not been swept. So, even with the critiques, we gave a high score. We'd stay again and encourage all to do so...Julie, the property manager, was very approachable and very friendly. I could sense she genuinely wanted us to enjoy our stay. You won't go wrong with this unit!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a fantastic time. Everything in the unit was just the way it was described and shown in the pictures. The owner was great! She emailed to make sure we had a good drive down and asked if there was anything else she could do for us. We had figured out that there was something wrong with the dryer, and she did everything she could for it to be fixed promptly, which it was. If we go back to that area we would definitely rent that unit again.

We loved staying here. It was our first time at Phoenix West ll. The living room furniture looks nice but not comfortable.

The facility was outstanding and our condo was just perfect. The unit was beautiful and well furnished. The only constructive feedback with unit is the master bed would benefit from a mattress pillow top. The facility should regulate the no smoking in the pool area policy and remind guest that units are rented by families. I was very disappointed to see such obnoxious behavior by young adults in front of families, ie inappropriate language, drunken behavior, and very loud explicit music being played in the lazy river. No oversight was observed during our stay.

Condo was beautiful, parking is a nightmare if you have a large vehicle. Not crazy about wearing a wristband 24/7. Slide didn't work until last day. Overall it was a very nice vacation.

The condo was dirty on arrival. The master bedroom sheets where visibly stained and dirty as well as the mattress cover under sheets with what appeared to be urine stains. The kitchen sink had shrimp skins and other food materials in it. We stayed up till midnight after a 6hour drive washing bedding. Terrible experience.