An absolutely fantastic stay for our 20th wedding anniversary. From start to finish the staff were amazing and accommodating. We barely left the resort and have beautiful memories of our time. Thank you Westin Nusa Dua. Highly Recommended.

Excellent service. Lovely rooms. Great amenities.

Amazing staff who couldn't do enough. I found the food offerings amazing for adults but lacking for kids. The kids' meals were probably a little too fancy and lacked options on the dinner menus. Would certainly return to the Westin.

Fantastic private beach. Great dining options and in room dining.

Excellent Staff and great resort.

Exceptional customer service!! The resort is absolutely beautiful!

Absolutely amazing experience. Breakfast buffet was easily one of the finest and most prepared breakfast we’ve had. You cannot be taken back by the beauty and serenity of Bali and this Nusa Dua region. However, we could not believe the amount of trash that was literally right in front of the guest seats at the beach. My 10 year old son picked up this pile of trash within 3 mins alone. What a shame

A magical stay for a relaxing vacation on the beach. As a family, we enjoyed this resort.

Great place if you are planning a trip to Bali. The staff were excellent in terms of being helpful and they have a lot of dining options. The breakfast and the service staff were awesome. The resort has excellent facilities in terms of pool, gym, pool table, ping pong table or just lying on the beach in cabanas under shady trees. You will love your stay here and they also have a great spa with some awesome therapists, make sure to get a massage to add to you already relax and rejuvenating trip to Bali.

Very friendly staff & comfy hotel with amazing services. Soft & fluffy bed

The Westin Nusa Dua exceeds Westin’s global standards. Staff are some of the best customer focused people in the world. We decided to extend our stay for another week!

The kids loved the kids club and pool time. We loved the restaurants

Amazing! This was my second time staying at The Westin Nusa Dua, and I will definitely come back again. Condition of the room is great, staff are very friendly, and it has access to great services. Beach is beautiful, foods are great and really enjoyed my stay overall. I would highly recommend to those who want relaxing time in Bali!

Property is great but what makes it unique is staff . Staff is working for more than 20-25 years still so passionate and helpful . Even new staff members are so gentle and humble . The staff and there hospitality takes it to another level . Buffet is one of the best and Ikan restaurant food is amazing too . Room service is top notch , rooms are cleaned twice a day . Hotel team goes over and beyond if they know you are there for any celebration. Our room was decorated as they were aware that we were there for my hubbys bday . This was my second visit and will definitely revisit .

Excellent stay

Staff very friendly and helpful

Just by the beach specially their salt water pool…..with easy access to their restaurants and very friendly people and excellent service….we will highly recommend….thank you so much for making our stay memorable and welcoming

Amazing staff, food, views, rooms

All staff went above and beyond excellent service so friendly would definitely recommend and return.

Access to the beach on property. Love the spa services. The staffs are very helpful, and courteous.

The Westin was definitely a five star hotel. The staff were friendly and provided great customer service during my stay. Special thank you to Andre who personally assisted me whenever I had any issues. He was WONDERFUL! The Westin is blessed to have him there. The food options were excellent. We dined at most of the restaurants there and were never disappointed.

Great service from the staff. The hotel has seen better days, quite dated. New renovation is needed in old wing.

Staff were great, Too many kids for the price you pay.

Excellent service from all staff. The largest variety of breakfast I ever experienced in my life. However, classical dishes were not that tasty. The cooks require training in Europe to get real flavours into the dishes.

Had to cancel since my visa to travel to Bali would not make it on time. The rooms were non refundable , and I understand that, but I also prepay the breakfast buffet, they could've refund that part but didn't even when we asked with Expedia Very disappointed, it will affect my future rejection of the brand

I recently stayed at The West In Resort in Nusa Dua and was truly impressed. The ambiance was amazing, creating a perfect blend of luxury and relaxation. The hospitality of the staff was exceptional, making my stay truly memorable. The highlight was the outstanding service from the staff who went above and beyond to ensure a comfortable experience. The kids' club exceeded expectations, providing a fun and safe environment for the little ones. Overall, a fantastic stay with top-notch ambiance, hospitality, and an incredible staff.

Very clean

Lobby is beautiful and the location is perfect, we had a warm welcome with a drink and towel, but the rooms are pretty outdated and in desperate need of renovations. The Aircon was the biggest low. The hotel staff though were very warm and friendly and did their best to accomodate any special requests. Buffet breakfast is also expansive and pretty good.

Stayed 2N @ Westin x 3 rooms. Despite complimentary upgrade, the trade-offs were delayed in check-in (rooms only ready around 1630pm). Due to newly renovated, the rooms were dusty, locks not working and VOC smell. We only managed to settle down at around 1730H. Pools closed at 7pm so pretty much thats it to do for the day. We had dinner at Ikan restaurant. Food was pretty decent but a few of us got bitten by mosquitoes despite seated in aircon seating. At night, noticed our rooms also had few mosquitoes and my boys got a few bites again. They should have provided those insects repellent kit in each room. Breakfast spreads were good but couple of flies at some starions with no one attending. Hygiene needs to be improved. Their gym room is bad, you won't expect this standard from a 5 star hotel especially loked Westin. We had supper on 2nd night at bar lounge and thereafter our family had been vomitting and diarrhoea throughout the night till next day. We had to call for medical assistance to attend to us. To be fair, we could not conclude the root cause as our familly had dinner at Bali Collection. That said, 6 of us had dinner at Bali Collection, only 4 of us had supper that the bar. The other 2 were fine. Pros - Staffs were friendly and helpful. Hotel agreed to extend checkout time till 1600H.

We had a wonderful stay especially after the room upgrade. The staff was so friendly and welcoming! The breakfast was nice.

Everything was easy and outstanding service- we had a small glitch and required medical attention- doctor arrived in 10mins and was excellent. Really couldn’t have asked for better all the facilities were clean, food was delicious (including the diversity at the buffet breakfast), and the hospitality was so generous. Special thanks to the lady at the kids toy shop for going out of her way for us and the Hamabe teppanyaki chef and staff for making my partner’s birthday special. Thank you for another relaxing stay we look forward to returning.

The service ; people are so friendly. Close to beach and can enjoy cycling other exercise activities.