It was close to the night life

the parking is terrible，elvator is dirty， Guests chatting in the corridor, children running around after 9.30pm， it's noise。 No prepare related item for pet, the &50 pet charge is not valued Very bad experience

Parking is in an underground lot with no elevator to it. The walk to come up from the underground is dirty, unkept and smells. The lobby was quite loud as the bar is right there and open. A person was being taken by police out in handcuffs at an establishment next door as we returned back after a day away. Upon our arrival we had a beggar on a scooter begging money from us. The fridge was quite small and not cold at all, the boxes that the mattresses are on jet out from the edge of the bed and I hit it probably a minimum of 5 times. I called for an extra blanket and even offered to go down to get it but was told no they would bring it in 5 minutes and I had to call a second time, it arrived probably 35 minutes after our first call. The shower was excellent and selection of soaps and shampoo quite nice. The price was very high and paying for parking over that was crazy especially when I didn’t even feel safe in the underground!

Loved the hotel. Very clean and newly renovated

Staff were helpful and they were willing to change the room that I booked to an accessible one. They room is okay, if the person is not in a wheelchair.

The rooms were absolutely amazing, the air conditioner rattled and lots of outside noise. Over the hotel was very nice.

We will definitely! Cnoheck in four points the next time we are in windsor.

Beautiful hotel, easy parking, friendly staff, nice pillows!

The room was clean and tidy, and the staff was friendly. The lobby did not smell fresh, and the parking was limited. Luckily we had brought our smallest car, if we had brought our full-size SUV it would not have fit in the underground once the rooftop parking was full. That is a good enough spot, and I would stay again.

My mother and I had a girls weekend. We had a wonderful time. The staff; from the front desk to housekeeping were friendly, professional and helpful. I am in LOVE with the bedding. The room was clean and comfortable. I saw other complaints about parking. We had no issues parking. I am grateful to have a small car which made navigating the parking area easier. For the baseball team that was there...shame on you for leaving a mess of beer cans and cigarette butts in the pool patio area. Do better.

The staff were amazing and the rooms were spacious and clean; the linens were awesome

The staff were extremely responsive to any requests.

We had a great stay!

Good for us

I loved the hotel so much!!! I would definitely recommend it to everyone ❤️❤️❤️

All good

I stayed here for the first time last night. It was amazing. I was so impressed by the staff, the bed was so comfy and the pillows are amazing. Super clean too! Pub and parking and Starbucks on site! Couldn’t ask for anything more.

Very nice spot good location awesome stuff a little noisy at night but they tell you that so be prepared but not terrible would stay again

Seems to be newly remodeled, right in the heart of downtown Windsor. Convenient Irish pub attached as well. Clean, well appointed, convenient.

The Reception area(parking ) is terrible, and the area for oveernight parking is also terrible and inconvenient to the location of your room. Lesson learned, I would never stay at this facility again nor recommend it to anyone. There are too many other choices (better) for downtown Windsor, Ontario.

Nice property and close to the casino and riverfront.

Good location . Walking distance to alor of restaurants and bars.

Location

Staff was not helpful at all

Great

Everything is very clean, the employees are very friendly and the rooms are super comfortable and modern. ⭐️⭐️⭐️⭐️⭐️

Clean. Regular hotel room that you’d expect.

Check in experience was phenomenal!

Stayed here for the NFL draft. Staff was very friendly, knowledgeable and helpful.

A great experience overall. The friendliest group of employees I have ever experienced at a hotel. Very welcoming. Food at the restaurant was terrific.

great

Surprisingly high quality room.