Regular

Great location

I came out with a lot of hives and there were many bed bugs.

The bunks are not comfortable

Room was great , specially the bathroom! Only thing i didn’t like is that you have to leave the window open to get fresh air but the people who live around it smoke and all that smell get in your room. Maybe a bit overpriced cuz no AC?!?! But leaving the window open it was super freah but the smoking so is questionable (i had my own room). My room also had a TV and that was a plus. Location, AMAZING. In the center, walkable , lots of places to eat and drink. Train station is only 10 mins walk. I will stay again!!!

Better to acquire air-con system or fans at rooms

Good location

Dirty and into renovation

Floors were not cleaned during my 4 night stay. Floors seemed uneven. Workers on roof/Fasciae replacement started too early!

The room was dirty and stinky. There was no AC in the room. I won’t recommend others to stay here.

The old guy at reception was not able to do check in. I needed to wakt more than half hour. Very annoyingI got a room in last floor without air conditioner just a very noisy fan

The old guy at reception was not able to do check in. I needed to wakt more than half hour. Very annoying I got a room in last floor without air conditioner just a very noisy fan

My laptop was stolen by an unknown guy sharing the same dorm. I left it unattended for 5 minutes and it was gone. Totally unacceptable. Avoid the place, not worth it. Better pay more but be safe.

No locks for bathrooms, thin walls you can hear everything

During my stay, when I went to the bathroom to get dressed for only 5 minutes, my wallet and some valuables in my room were stolen. Even though I suspected who stole it, the police weren't even called because I was going to miss my flight. There is no security in the hotel. If something is stolen, they do nothing and don't even let you watch the footage. Also, the bed was not comfortable at all. I do not recommend it.

The location was the best. The cleanliness was good. I didn't like breakfast because of covid situation...

The place is not an hostel but a rundown 1 star old hotel with shared dorms, there isn't any place to sit or any atmospher at all. Even the check in while was at night not one recommendation or explanation given and everything had to be asked for.

The bathroom was not tidy (possibly because other guests were just disrespectful). I booked a bed in a 5 person room expecting that it would be a bunk-bed with curtains, but was given a single bed in the middle of the room without any privacy when compared with the other 4 (this information should have been clear upon booking).

The employees here are friendly, but the hardware of the hotel itself is not good (I live in an 8-person room on the 3rd floor, and there are two toilets/bathrooms in the room) 1. The door of toilet/bathroom cannot be locked 2. There is no hand soap and no shower gel/shampoo in the bathroom. 3. The breakfast room on the 1 floor only has tables and chairs, no cutlery, dishes, cups, etc., and no refrigerator. The only electrical appliances are a juice machine and a coffee machine (unfortunately they can't function at this moment). There is no power outlet in the breakfast room, almost impossible to receive wifi signal in this room. 4.The windows are always open to ventilate the room, allowing a lot of noise entering even 2 am or 3 am (drunk ppl).

The employees here are friendly, but the hardware of the hotel itself is not good (I live in an 8-person room on the 3rd floor, and there are two toilets/bathrooms in the room)1. The door of toilet/bathroom cannot be locked2. There is no hand soap and no shower gel/shampoo in the bathroom.3. The breakfast room on the 1 floor only has tables and chairs, no cutlery, dishes, cups, etc., and no refrigerator. The only electrical appliances are a juice machine and a coffee machine (unfortunately they can't function at this moment). There is no power outlet in the breakfast room, almost impossible to receive wifi signal in this room.4.The windows are always open to ventilate the room, allowing a lot of noise entering even 2 am or 3 am (drunk ppl).

It was nice experience, room were clean and comfortable, but you can hear people talking from outside and other rooms, and wifi got some problem it was really slow during my staying, but in general the staying was comfortable

staff is friendly. rooms are well maintained. the location is great. if you want breakfast you can purchase it here on the premise. there is also a dinning room area.

staff is friendly. rooms are well maintained. the location is great. if you want breakfast you can purchase it here on the premise. there is also a dinning room area.

I stayed another week @Safestay and found it to be convenient to remain in the “Center of the City” and close to major Shopping, Café & Restaurants,Train Stations and Tourist Attractions. The front desk help named SEBASTIAN is very welcoming to your needs on a daily basis. He is warm and considerate to understand issues that may come up and he solves them with ease and without argument. I too, am in the CUSTOMER SERVICE field and he gives “EXCELLENT SERVICE” to the guests which I have witnessed on many occasions during my 2 1/2 week stay. My only complaint is that when Sebastian isn’t working there are other front desk workers who are NOT as welcoming and accommodating to the GUESTS. Most times, I have come down from my room there are “Arguments and Confrontations” that guests shouldn’t have to witness each day. I do understand you can’t make 2 out of 50 guests HAPPY during this time in our lives. But, being “Accommodating and Pleasant” is key in making everyone feel alright and comfortable. We ALL need to feel this especially NOW. Bravo for Sebastian for giving that each time to his guests when he is at WORK.

Everything was clean and in working order.Very safe and staff was helpful especially Sebastian he was very attentive and made sure my stay was pleasant.

I was rejected from the dorm rooms for being ill the 3rd night but

I was rejected from the dorm rooms for being ill the 3rd night but

Good and not expensive apart

Good and not expensive apart

It was good for one night. Cleaner and nice. The locación es EXCELENT

The location was great. There are a lot of stores around the area. It is also walking distance to a lot of tourist spots. The only problem I had was there was not enough plug for my electronics. There are 2 plugs for the tv and cable. I had to remove one of them to be able to charge my electronics so it's either my phone or watching cable tv.