Looked NOTHING like the pictures. Definitely disappointed. I’m terrible area and poor parking lot lighting. Dark and sketch people walking through the parking lot all night. DO NOT BOOK.

I stayed at this hotel for over a week and they never cleaned the room. The staff was rude. I would never stay here again I do not recommend staying here and what hotel charges for parking. I was really disappointed. The only good thing about the hotels they had a good breakfast.

Staff were really helpful and welcoming. Service was great!

I liked the location, very quiet.

The over all room was clean, but the bathroom smelled like someone dumped bleach and used too much disinfectant to clean the bathroom. It was hard to stay in the bathroom and I had to shut the door to limit the smell to be able to sleep.

I was not aware that this place charges for parking. I will understand if it’s in downtown Seattle. But this is in an industrial park. No one mentions about parking fee at check-in either. Free desk barely talked to me..not even a hello. The room smells mold.

Breakfast was good and enough parking.

First room had food still in refrigerator, no towels in bathroom. Room smelled like cigarettes. Moved to second room bathroom sink didn’t drain reported and never fixed. Shower Dripped water. Had to request shampoo and decent towels.

The water pressure was great but the property needs updating, it showed a lot of wear, sockets loose, molding peeling back, etc. Also it was fairly noisy with a major road so close. I had to wear earplugs to get a decent night sleep

near the shopping mall

Towneplace Suites By Marriott Seattle Southcenter in Kent, Washington charged my cc two more times after I arrived for my stay for NOTHING. We used the room to sleep in and nothing more. It was tidy and clean upon our departure. If you stay here - be warned - your cc will be charged extra beyond the agreed upon charges.

Staff was very kind and accommodating.

Property had poor service. Didn't have an operating tv my whole stay. Miscommunication between staff. No pool or jacuzzi was in use. Staff unable to assist with issue due to non communication with maintenance staff. Wouldn't recommend

There is a beautiful outdoor swimming pool on the website, but the pool is actually covered, which is so disappointing. Waiting too long for check-in. Definitely not worth the money.

It was nothing like what was shown on the website. The main reason I booked with this hotel was for the pool however it looked nothing like the website. The pool was small and gated, it was green from not being cleaned and I it was closed for the entire week I was there. Overall, my stay here wasn’t at all what I imagined it would be. 3/10 experience.

The place ended up being nice enough but it started by the pool being a green swamp that was closed (not like the picture). Also no sheets for the pull out bed and was told well that's houskeeping for you as they gave me the required sheets a the front desk (two other guests were also getting some at the same time). Also no one answered the phone at the front desk when I called about the missing sheets. No one cleaned the ashes from someone smoking out front of our room until we brought it up, although the front desk did clean up the water leaking from outside our room quickly. Oh and the air conditioning unit that says controlled by the wall thermostat wasn't controlled by the wall thermostat and apparently that happens so it had to be controlled from the airconditioner (not a problem). Lastly, I may have missed it but being charged over $7.00 per day for parking in the middle of nowhere was a little unexpected at the end of our stay. Would we stay there again ... maybe ... it ended up being good enough but they really could make it better and since we had wanted the pool that was a huge disappointment. BUT there is a nice outdoor pool just a little ways from the hotel called Henry Moses Aquatic Center that was really great!

Very nice Hotel. Staff were amazing.

Hotel definitely needs “lots” of updating.

The room was showing its age. The lock that can hold the door open was hanging loose (I told the desk staff member about this and she apologized but didn’t offer repair). The bath faucet was loose and the toilet would run after flushing if you didn’t jiggle the handle. The bed was very comfortable and for a quick overnight stay with dogs it was okay.

This place is not worth the price they charge. Mold in the tub and on the shower curtain. Dirty floors that had not been mopped in who knows how long. Pool was closed the entire time. The only positive was a decent breakfast selection.

Request clean room didn’t do it Call 3 times but they ignore

Did not meet my expectation.

picture are always misleading but i was ok

The property was clean , it was fairly old and hasn't been updated in a while

The room was not well cleaned. For example, the remnant of a bar of soap was stuck on the soap holder in the shower indicating that had not been wiped clean after last guest. The floor also had not been cleaned properly. It took 30 minutes to check in partly due to the repeated problems already checked in guests were having with their rooms and needed to return to front desk - one couple had to change rooms three times because first 2 rooms did not have working tvs. Room cards were not working for some and other problems. There is also a $7 a day charge for parking and limited parking for those who arrive late.

Checkin took 30 minutes Booked a King, but room was Queen

Great staff

Good value

I had asked for housekeeping to come while I stayed. In 3 days I never saw them once. I had to go to the desk to ask for more towels, toilet paper, and bedding for the sofa bed. The sofa bed had spilled hot cocoa on all over it. The garbage disposal didn’t work and the sink clogged. The towels we did get smelled like pee. After walking in the floor in the room, which is the only place I went without shoes, stepping into the shower my feet had black dirt coming off them. The pool was broken and no refund or apology for that. They didn’t verbalize that you had to pay for nightly parking just asked if you planned on parking and gave you a paper. The paper stated it but they could have said something. I understand being short staffed and have compassion for people dealing with it but how about not booking so full if you don’t have the staff to keep up for the demand. Every time I asked about towels I was told we don’t have any we will bring some in and hour. One morning my spouse and I along with our 2 children had to share 1 towel which was less than desirable.

Our room was very dirty with cobwebs and stained carpet. Our tub did not drain. There were limited linens on the bed which made for a cold night.

Spent 2 nights here and it was perfect.

We filtered a search for a hotel in Kent with a pool. The pool was closed, but it wasn’t listed on the website. We showed up with a very disappointed kid. Also, the rooms were dingy and not very clean. The pull out bed had crumbs in it and wasn’t made. I had to walk to the lobby three times to get proper bedding for the pull out bed, because it didn’t have even a sheet on it. I say I had to walk down to the lobby because the phone in the room didn’t work. Overall, we were super underwhelmed.