It is a beautiful and comfortable property on the river of Como Lake, with beautiful views. It has all the luxury and glamour of a classic e historic 5-star hotel. The staff is very warm and attentive to any detail. Its Mistral restaurant is excellent for a romantic dinner. Without a doubt, it is the best hotel in Bellagio and one of the best on Lake Como.

We had a fabulous stay here. Everything was top notch. We came from another hotel on the lake that had a wedding every night that kept us up. The Villa Serbelloni was such a treat. The indoor pool and spa are a wonderful addition.

Everything was spectacular. The hotel is gorgeous, staff was excellent and the food delicious. 5+ service! Highly recommend this hotel. We had a lakefront view that was stunning!!

Beds and pillows are extremely hard but mattress toppers and memory foam pillows were brought next day. Breakfast is good but not as good as it used to be. Very clean and great attention to detail.

Beautiful hotel with excellent 5 star service. You should know that the directions to arrive will direct you through narrow roads filled with pedestrians...that IS the correct route, just go very slowly through the people. We loved our stay there.

Amazing place, classic, clean, top of the line. Beautiful rooms, service is superb. Friendly staff.

Location of this hotel is as good as it comes in, very scenic! The gardens and property are beautiful! The front desk is more or less useless a lot of attitude even for guests that are staying there. I called front desk multiple times. No one answered during my stay. The staff service can be improved tremendously for the price you pay at the hotel.

Excellent hotel very nice and very clean if there’s one thing they can improve is food menu and speed of food service . But great place I will definitely come back here

Great location with great views. Staff were very friendly. My only critique was when we were trying to plan our departure, it seemed we were nearly stuck without a way to get to the train station on time the next day. We asked the hotel for help/shuttle to train station but they felt 6pm the night before departure was too late notice. We perhaps had the wrong expectations, luckily we ended up figuring out a way on our own, but was surprised the hotel concierge couldnt help with this.

Had a wonderful stay! The location was very close to all the shops and Ferry.

Location is exceptional

The hotel was wonderful. However, we found their finest restaurant, the Mistral, to be substandard. The table service was fine; the maitre de was surly; and the food was hardly edible. I gave the feedback at the hotel.

Wonderful property with staff ever helpful and eager to please. We thoroughly enjoyed our stay and would gladly visit again. Great views, perfect location and excellent food, drink and service. Thank you

Absolutely magnificent property. The whole experience was too incredible for words. Room was luxurious and could not have asked for anything more. Great bed, bathroom and air conditioner, plus balcony access. Breakfast would probably rate as the best I have ever had, with wonderful options and service. The pool (and "beach") area were idyllic and so relaxing. One disappointment was the very high end price of drinks at the pool and the bars. We stretched ourselves to stay at the hotel and being out priced on drinks did spoil some of the experience - although town, lovely rooftop bars etc were around the corner. We will definitely love to return one day and can't recommend the hotel more highly. You will have a unique experience.

Beautiful

There is nothing negative about this hotel. It’s a gorgeous hotel with prime location. Rooms are beautiful and spotless. It’s incredibly clean. Staff is amazing. Breakfast which was included was an upscale buffet style. It was worth every penny. Not a cheap hotel but worth the money. Pool is huge and we enjoyed it so much. Loved this hotel and yes we will be back in the future.

Beautiful property with the most amazing views! Would most definitely come back.

The best place you can stay in Bellagio! We had a wonderful time. The staff is so friendly, and we enjoyed the lake and pool. Beautiful views! Big thanks to the talented piano player that plays in the evenings. Loved ending our night there every night.

Best Hotel in Bellagio/ Lake Como. The only I would recommend

The amazing views of the lake and the beautiful pool.

The location is perfect and the property is stunning. The breakfast and service at breakfast is fantastic. They have mimosas and a wide selection of cheeses and fruits. Unfortunately the front desk staff is an absolute nightmare. They were not welcoming from the beginning and were talking about us in a negative way throughout the entire stay. They were disrespectful and rude. When we brought this to the attention of a different shift of front desk staff, they were not apologetic or helpful in resolving it. In fact, they continued to talk about us. We were told that we could not eat outside food on the tables outside by the main entrance and had to go to our room (there were no other guests using the tables so it was not like we were taking them from anyone else who wanted bar service). The sheets are terribly uncomfortable. When we checked out, we again told them about how dissatisfied we were with the service and they did not even make a comment. They said, “oh, no?” And then changed the topic getting back to our bill. They are a disgrace for a 5 star resort. All this hotel cares about is taking your money. I would recommend staying at another property in Bellagio or perhaps a true 5 star resort in Tremezzo.

Excellent service and beautiful surroundings.

10/10 had an amazing experience in this beautiful city. We spent the second half of our honeymoon at Villa Serbelloni and we are so happy we did. The indoor and outdoor pool were lovely, the restaurant and bar staff were extremely friendly and even remembered us on our repeat visit. Highly recommend staying here.

Had a wonderful time staying there, would definitely considering another stay in the future if we visit Lake Como.

Amazing experience. The grounds are magnificent. The views are spectacular. The staff is attentive and friendly. The food was a culinary delight.

Excellent hotel. Service beyond expectations. Friendly and helpful staff

Our whole experience couldn't have been better. From the spectacular breakfast to the incredible linens to the heavenly view from our room, we were thrilled.

Great Property and location

We stayed at this property from May 22-26, 2023. It was first class in every way. Beautiful property with old world glamour, but the service is what sets it apart. Absolutely 5 star service and attention to detail. The staff did everything they could to make it an amazing experience. We can’t imagine wanting to stay anywhere else on Lake Como.

What an overall superb experience. Definitely worth the splurge and will happily return. Concierge was amazing at setting up anything you asked. Service on point. Room was amazing with beautiful view. Location perfect. Highly recommend.

This hotel is situated right on Lake Como and is absolutely beautiful! Great location being able to walk around Bellagio.

Excellent hotel. Staff very helpful and attentive to detail with good facilities. Food very good. Ferries and transport are very close to the hotel premises making travelling easy to all other towns. Overall an excellent stay in a breathtaking area