The staff were excellent and went out of their way to assist us in anything we wanted.

This was my second stay at Azur Lodge. The friendliness of the staff are comfortable surroundings are outstanding. Afternoon tea and drinks with canopies are just some of the welcoming touches. Nothing is too much trouble. A wonderful place to stay and we will return.

Best hotel experience I've ever had! Incredible service from the moment we stepped onto the property. Amazing views and onsite food. Staff went out of their way to help us book tours and get to/from city center. Worth every penny.

Fantastic stay and outstanding service.Fantastic breakfast and afternoon tea! Room has however shown some wear and age (ie. leaking shower head in the spa) however has not reduced our satisfaction in the stay.

The entire team at Azur are to be recommended, my sister and I had never experienced such a luxurious 5 star stay before, and the staff were so friendly and welcoming, we couldn’t fault them. They aim to make you feel at ease, and not to lift a finger, we were out of place compared to our normal style accommodation, but enjoyed every second. If you’re looking to treat yourself, for whatever reason, choose Azur!

The staff was absolutely amazing. The view, cleanliness and comfort of the villa was also incredible. I couldn’t recommend more to stay at Azur Lodge

The photos on this page doesn't do justice how absolutely gorgeous the villas and the view of the mountains are! We stayed at the Azur Lodge for our honeymoon! The bed was very comfortable and we really enjoyed the deep soaking indoor hot tub with the mountain view. We also loved the staff's genuine hospitality, and our attendants were the nicest people ever. They gave us a bottle od bubbles as a gift for our trip.Thank you so much for this unforgettable stay! Our only regret was staying for just one night!

Firstly the Villa was very well laid out, spacious and afforded magnificent views and the privacy we like. We had guests a couple of times and being able to share a drink and nibbles with enough space was great I'm only sorry we couldn't stay for a week!

Firstly the Villa was very well laid out, spacious and afforded magnificent views and the privacy we like.We had guests a couple of times and being able to share a drink and nibbles with enough space was greatI'm only sorry we couldn't stay for a week!

Amazing staff. Very obliging. Fantastic atmosphere and views.

Amazing staff. Very obliging. Fantastic atmosphere and views.

Extremely terrible, unreasonable and unfair policy definitely ensure that you have extra insurance. They care more about profit than people experiencing their luxury accommodation and enjoying it. And also don't have a basic concept of the whole of life cost of a potential customer and the spending they would bring back if they were treated well and fairly upfront. Extremely disappointed do not recommend having anything to do with this accommodation. Expedia please remove their listing.

Extremely terrible, unreasonable and unfair policy definitely ensure that you have extra insurance. They care more about profit than people experiencing their luxury accommodation and enjoying it. And also don't have a basic concept of the whole of life cost of a potential customer and the spending they would bring back if they were treated well and fairly upfront. Extremely disappointed do not recommend having anything to do with this accommodation. Expedia please remove their listing.

Truly magnificent hotel and service! Mia and the team looked after us from the get-go. They were always reminding us that they are there and asking if there is anything we need. Best service we have ever received at a hotel! Also the view, amenities and size of villa are amazing. We will definitely be back!

HIGHLY RECOMMEND!! Absolutely amazing service and experience. Thoroughly enjoyed our stay and the staff (in particular Mia, Linda and Michelle) went out of there way to make it an unforgettable experience. Absolutely will be back to the most beautiful place in NZ

Unforgettable experience! The staff were amazing! Mia, Linda and Michelle went above and beyond to make the experience comfortable, memorable and enjoyable. We will definitely be back. Fantastic service and beautiful place located with awesome views. 10/10 highly recommend.

Without a question the nicest place we've ever stayed! The staff truely went above and beyond in very way, the setting could not have been any better and the villa was immaculate. I can't think of anything to fault at all. We had such an amazing time and would reccomend Azur without hesitation. Can't wait to be back there!

Great location, amazing staff and fantastic facility

The lodge is a fabulous place to stay. It lived up to our expectations, the actual lodge itself was beautiful, private, great /spectacular views, Excellent lodge layout. The staff made your stay, nothing was to much trouble from breakfast, through to tea, drinks, canapés and in room dining arranged. They discreetly serviced the room and sorted excursions as required. Highly recommended Definitely our favourite stay during our three week trip in NZ.

This was the best hotel I’ve ever stayed at. Amazing in every respect. Favorites included the ridiculous view, heated tile floors, superb staff, and delicious food. Top notch in every respect.

Lovely stay in a beautiful location. Some small issues with staff and specific requests, however overall was our stay was great.

I've stayed at luxury resorts around the world. This place had the best service by far! The amenities and rooms were perfect overlooking the world's most spectacular view. We didn't want to leave.

Excellent personable service with lifts into town as needed. Amazing views of Lake Wakatipo from all nine villas too! And brilliant in-villa dining service...

Wonderful views and highly personable service. Only 9 villas, each with an amazing view. Local transport to town provided by staff free of charge.

The room and staff service were incredible. Would definitely visit again.

The view was amazing, the service was excellent. The staff was helpful and friendly.

Fantastic resort-best staff and facilities. They cater to your every whim!

Extremely happy about the stay, nothing to complain, very good view and staff, but if you like leave closer with the town centre, it’s not your type.but they offer very good transportation service

I am really big on customer service and there is not one thing. One thing that I can fault the Azur on. From the time of booking they were attentive and provided some really useful local information. I told them what I wanted from the weekend and without fuss they went out of their way to make enquiries and book restaurants/excursions etc. Everything was pretty much sewn up within 24 hours of making the booking. From the time of arrival in Queenstown to the time of departure they couldn't do enough for us. If I sound like I am gushing I am, because quite simply these guys deserve all the praise that I can give. The setting is spectacular; the facilities are sensational; the villa was spacious; but this all means nothing if there's no customer service - and this was there in bucket loads. The front desk; the 'guest services assistant'; the porters; the pastry chef; the kitchen assistants; the cleaners. Every person to a tee was brilliant. I cannot recommend the Azur enough. If you are after a 5 star experience get this booked in. You will be disappointed if you go anywhere else.

Azur had by far exceeded our expectations, the staff provided us with faultless service, the villa had a breathtaking view and the overall room/lodge was beautiful. Will definitely try to make it back here again soon.

Exceptional stay in a beautiful location. Service was highly personalised, professional, and friendly. Nothing was too much to ask... a glass of wine, celtic sea salt for the bath, food from any restaurant locally delivered to our room by the staff, chauffeur driven service locally whenever requested, bespoke breakfast (when we asked what were the breakfast options we were delighted to be told, "anything you want we'll get"!). Rooms are comfortable, spacious, high-spec, and with an incredible view. Excellent place, exceptional staff, thoroughly enjoyable - just don't expect to want to leave your room for the first day or two!

Exceptional stay in a beautiful location. Service was highly personalised, professional, and friendly. Nothing was too much to ask... a glass of wine, celtic sea salt for the bath, food from any restaurant locally delivered to our room by the staff, chauffeur driven service locally whenever requested, bespoke breakfast (when we asked what were the breakfast options we were delighted to be told, anything you want well get!). Rooms are comfortable, spacious, high-spec, and with an incredible view. Excellent place, exceptional staff, thoroughly enjoyable - just dont expect to want to leave your room for the first day or two!