Love this place awesome staff very friendly and welcoming

I was very much disappointed. During my previous stays the hotel was run by Choice Hotels. This is no longer the case and seems to be a private company now. Attention to details were not there like they used to be. 1) Had a one cup coffee pot in the room. Was supplied with a four cup packet of coffee. I asked at the front desk if I could get one cup packets. All they had were the four cup packets and was told to run them through the brewing process several times. I tried that but after the first brew the grounds were soaked and water would not run through them. Instead the hot steaming water shot out of the brewer all over the place including on me. Very unsafe. 2) The only functional ice machine that could be found was on the first floor down the hall from the lobby. The one near my room was marked "out of order". It was ridiculous to have to take a five minute walk carrying a very small ice bucket. It wasn't worth the walk. 3) One of the things that I always enjoyed when staying here in the past was the breakfast buffet. It was so good that locals would also come in to enjoy the buffet. This trip, no buffet and not many customers. These things alone show me how much less this hotel caters to it's customers and I know the next time I stay in the Dells area I will be staying somewhere else.

Great last minute room we had to book super clean with a whole fridge and sink.

First time and it was great, very quiet at night great service and friendly people!

Our toilet flooded all over the floor everytime you flushed it. Bed were ok but woke up sore. The pools were very cloudy water like they need to be cleaned.

Kids loved the pool, little water park, and hot tub! Great location, quiet, and we had our own little wing of the hotel. We’ve stayed here twice so far. Each time was better than the last! We will be back!

The employees were very friendly and helpful. Location was wonderful but we had a room on the main floor that had a very musty smell!!! Having allergies we had to go to another hotel the second night because the musty room set my allergies off. I was told that the whole hotel is going to be under construction soon to update the rooms. I would definitely stay there again once the bottom floors get an update!!

This was a perfect spot for a family. There is a nice size pool area outside and inside with water slides. We loved the location. Within walking distance for eating, outlet mall and coffee. Within a few minutes of many other attractions. I would definitely stay here again!