The property is nice, but not the service. The hotel promised to assist us with our luggage from the parking, but they didn't answer the phone for a long time. It was difficult to drag our havy bags by ourselves when we came with children. There was no apology, just "O we have three lines here."..Really? Parking owner knew about this hotel and knew they wouldn't answer, just empty promises. If you want to stay with people who care, you should go to another hotel.

We visited for our 40th Ruby Anniversary. Our “Cave” room (#7) was huge, well well appointed in the local style. The temperate in the room remained pleasant whatever the temperate outside. The bed seemed like 2 x double in size. The jacuzzi bath was relaxing and the water super soft. The outside seating was a little bumpy ( as is most of the Sassi) but gave us a panoramic view of 1/2 the town. Staff were all very friendly and helpful and unusually most seemed to enjoy each others company which always makes a stay more relaxed. The food on offer was all local, fresh and unbelievably delicious. Some of the breads looked unappealing to UK taste but all were great. Being English we would have liked a kettle in the room for all day tea and coffee as the bar was downstairs and not open 100% of the time.

Do not carry large suitcase as there have many many stone steps and extremely difficult to carry all the way along to hotel as google maps might fake you the wrong way. Besides of this, hotel staff are helpful and breakfast is good.

WOW! We were blown away by this place! One of the best stays we have ever had. Perfect! If you are looking to visit Italy, I implore you to visit Puglia and Basilicata! If you are looking to come to Puglia and Basilicata, I implore you to visit Matera! If you are looking to visit Matera, I implore you to stay at Locanda di San Martino! Right in the heart of the Sassi old town in Matera, the former church of San Martino. An amazing setting in a beautiful historic building set into the rocks. Unfortunately we didn't get a chance to use the Roman thermal baths, which means we will need to come back! We stayed in room 8, La Chiesa. A wonderful room, the back of which is cut into the rock, the rest finished in what looks like the same stone. Very classy and stylish room with whirlpool bath (unfortunately the jets weren't working for us) right in the room, with shower and toilet built in to the back. Very comfortable bed. Breakfast room was fabulous! Looks like it might have been the refectory, again built in to the rocks and finished with the same stone. Breakfast was continental and extensive. Delicious! Our stay was very reasonably priced too 🤗 A great location to explore Matera, but be prepared to walk up and down steep stairways. We only had one night here but will come back for more. Fabulous, thank you! 👍👍👍👍

Beautiful property and wonderful staff!

We had a great view of the Sassi and our room was perfect for the family. Really enjoyed the air conditioning after walking around with the high temperatures. We also had a wonderful breakfast at the hotel.

Fantastic hotel located in the Sassy of Matera. It’s definitely worth booking a room with a balcony/city view as the view is fantastic. The room was clean enough but you’re staying in a cave so it’s not 100% pristine but more than acceptable. The bed wasn’t that comfortable but we slept well after all the walking around the city. The bathroom had a separate shower and bath unit with water jets which was great. The included continental breakfast was lovely offering a mixture of options and the staff were helpful and polite. There are a number of restaurants and shops nearby and you’re in the heart of the sassy but cars can still drive right up to the entrance steps. The spa is brilliant. Swimming and hydro pools as well as steam and sauna rooms are available for €25 per person per 1.5 hour visit. Definitely worth a visit especially to escape the heat in the afternoon. Even the locals confirmed that this is the best spa in Matera. We loved our stay here

location, clean