Very good to shop around

The bed and choice of pillow just as good. Surprised to receive quite a treats of small snacks upon check in. Still quite satisfied and happy with this hotel.

Great and convenient short stay

Excellent hotel, especially for the price. Helpful and efficient staff. Good gym, tennis courts, and sauna. Nice pool. Great rooms and excellent restaurants. Good bed and room service was great as well. Breakfast is very good too. Huge shopping centre connected to the hotel.

I often stay at this hotel when I come to KL. Its service is the most excellent I've ever experienced in KL.

One World is great because it is relatively new and the room is clean and all amenities are in good working condition. The huge shopping mall connected to it is filled with lots of shopping, dining and service choices. It will remain my choice of accommodation when I am in this part of KL.

Our go-to hotel in KL. It never disappoint us, best breakfast.

Very welcoming to start with at the reception. A special arrangement for our anniversary which was a surprise. We like the convenience of dining, shopping and getting transport to other places. A huge selection of different food for buffet breakfast was another plus. A great hotel to stay for vacation. Thank you.

Not satisfied and will be my last stay. Smoking room are not available anymore.

Good for stay but will be great if pricibg is cheaper

It was supposed to be a non smoking hotel but on several occasions, a neighbouring room occupant was smoking and the smoke permeated throughout the corridor and into my room. It was disgusting

Didn't offer free upgrades for gold member

great property but a little far from city

Clean room and sheets. Timely housekeeping. Courteous and helpful staff. Excellent and diverse range of hot and cold international breakfast.

The room was upgraded. We really enjoyed the stay, thank you. It would’ve been better if there’s a fan in the bathroom. Breakfast selection was great. Room was comfy and clean. Staff in general is great.

I like the breakfast buffet, many varieties, polite and well trained staffs. The only thing that I dislike is wet and slippery bath room floor. Should enhance on this.

Business Hotel attached to major Mall.

Tea n coffee provided only on arrival as free in the mini bar.nonrefillable.must pay if asked for more

Love the location. And connected to the big mall

Wonderful location . Accessible to transportation, food and shopping.

This is our second stay with this hotel within the past 6 months. Excellent customer service , very clean and conveniently located. Will definitely stay here on our next visit to KL.

A bit old property . But in general , service is acceptable and location is good

Convinced

I am a regular at this hotel and have always enjoyed staying here. This trip they have kindly upgraded my room as part of my vip benefits, which was great! However, they will need to step up on maintaining cleanliness of the room. This morning when I woke up, I found a dead cockroach along the walkway towards the room door to exit. I almost freaked out but luckily it is dead. There was also a stench in the common corridor for days as I walked from lift to my room on 23rd floor. It was like stale food smell. Can improve on the cleanliness of the common corridor. Secondly, i was happy that the hotel provides free laundry of 3 pieces which I did utilize this trip. But when I came home, I then realised the blouse that’s sent for laundry, there were 2 holes right upfront on the blouse that looked like staple marks. My blouse was only worn once, sadly. the hotel should train the staff not to staple our clothes cos some materials can be damaged easily. Generally, I still love to stay here due to good service and convenience, but I do think it is time the hotel renovate and refurbish the rooms and parts of hotel as the wear and tear is becoming quite obvious in the different areas of the hotel.

It was our 3rd time here, and our stay was amazing. Their hospitality is top-notch, definitely gonna come here again.

This property continues to maintain its standing for clandiness and maintenance. I have been staying at this property for the past 25 years and it is still well maintained. Well done

Love this hotel. One of our go to hotel in KL

Good ambiance

Very good room would stay again

The hotel is satisfactory. First time i was told we cannot be upgraded because we booking is standard rooms type. Cannot have high floor, cannot have connecting rooms as their construction is such that the connecting room is with a suite type. If you do not mind all these, then the stay is fine. We must say, the buffet spread is fantastic. This hotel is well connected to 1 Utama Mall which is a huge mall with great spread of retail shops. During our short stay of 4 days could not finish browsing all the shops. It is a shoppers paradise.

Next to a huge shopping mall 1 utama so convenient to shop n eat

Excellent location and professional staff.