Convenient location for visiting Notre dame university. Room clean, big and adequate. Did not like the stronge smell of chlorine in lobby area from laundry. Thought price of room expensive considering they only clean rooms once a week (did not know this without asking).

Cleanliness was a disappointment; it was surface clean only except the toilet and bath tub. A white towel wipe revealed visible dirt. I have stayed here before and didn't have this issue.

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I meet a homeless person in the lobby on the night I check in. Found many construction workers and Amazon guy went into the pantry to get coffee in the morning. That’s why there are many construction truck parked in the parking lot and leave early in the morning. Probably they are living in Candlewood. My friend checked in and open the room and found a woman living on the same room. They have to change room twice at the late arrival at 12:00am. It was so ridiculous!! Another friend found death cockroach inside bathroom! I will never come back Candlewood in South bend . It is the worst place I stayed in my life! Don’t go!

At the last minute they cancelled our reservation!! Overbooked!! I had reservation for 1 year. I know it was a cheaper rate than what they could get Because of billy Joel concert! Shame on you!!!

Nice comfortable stay

Management was horrible when I checked in the room smelled the bathroom was nasty as if it hadn’t been cleaned at all , when confronted the manger about it he shrugged his shoulders and the front desk clerk had to come clean it. 10/10 would never recommend

The staff was nice. Saturday was a bit a mess as they where super busy due to the concert. The rooms were okay, housekeeping was not a strong point. We moved chairs and found food under them. I would have expected a little more with the price we paid. It appears that there are a lot of regular guest, I am guessing from construction/ electrical type workers.

Had everything we needed for a comfortable stay. Thank you

The hotel is fine

My mother lives in South Bend so when I go to South Bend I’m always looking for a good place to stay I will stay at candlelight again the service was excellent the Employees were excellent

Staff was very friendly, bed was comfortable and the room was clean.

People were panhandling at the Hotel. I am disabled. There were no signs designating disability parking. On the ground there were faded blue painted wheelchairs indicating that it appeared to be “handicapped parking” there were no signs no posts to indicate the spot in front was in fact for handicapped. The cars that were parked in those spots none of them had placards and I don’t blame the people parking in those spots, there just wasn’t any signage. Last night we stayed at the LaCrosse WI, plenty of parking for all, the rooms were immaculate and the staff at LaCrosse were very kind. We continue to use Candlewood, but will never return to the South Bend site I didn’t feel safe and the parking was not acceptable.

The stay was good, however didn't like the fact my credit card was already charged for the stay and was not allowed to pay cash. The purpose of requesting pay at the hotel is why I chose this location. Left for the evening once returned no parking we made up our parking space. Otherwise the stay was great.

Clean and quiet

Clean and quiet

The stay was time well spent no noisy people on the same floor as you.

The stay was time well spent no noisy people on the same floor as you.

All good

All good

This room comes with a refrigerator that I needed to unplug at 2:30 a.m because of the noise. I was hardly sleeping anyway because of insect bites from the bed. It was a horrible night. When I checked out, I told the front desk person but he clearly didn’t care. Don’t stay here!

Staff was extremely pleasant and the hotel felt like a Four Seasons after the dump Super 8 we stayed in the previous night. Very clean and spacious rooms. Will be staying here again.

Staff was extremely pleasant and the hotel felt like a Four Seasons after the dump Super 8 we stayed in the previous night. Very clean and spacious rooms. Will be staying here again.

The room was very nice..a few things missed, towel behind the door and kitchen sink not rinsed after cleaning. Staff was amazing for check in and out!However the reservation process was a complete disaster! I went thru Hotels.com reserved 4 rooms, requested to pay on arrival ( it was a choice on the site) Two weeks prior to arrival the hotel tried to charge my card for all 4 rooms! I spoke with 3 different members of staff over 5 days several times and received a different answer from each person each time! One charge was able to go thru and it was lost in cyberspace for 5 days! Then the morning we were to arrive my card was hit 5 more times for the $50 incidentals charge before we even arrived! Again I called and told them another card would be used upon arrival and it was still hit 2 more times! Lastly each person placed their own card/payment for the room before arrival so their would be no more mistakes, yet at 10:30pm when the last of our party arrived she was told there was no room for her, even tho she had an email confirmation as well as a receipt for payment. Fortunately she was able to get a room, but the entire ordeal with your facility and lack of consistency make this place a NEVER STAY HERE AGAIN!

The room was very nice..a few things missed, towel behind the door and kitchen sink not rinsed after cleaning. Staff was amazing for check in and out! However the reservation process was a complete disaster! I went thru Hotels.com reserved 4 rooms, requested to pay on arrival ( it was a choice on the site) Two weeks prior to arrival the hotel tried to charge my card for all 4 rooms! I spoke with 3 different members of staff over 5 days several times and received a different answer from each person each time! One charge was able to go thru and it was lost in cyberspace for 5 days! Then the morning we were to arrive my card was hit 5 more times for the $50 incidentals charge before we even arrived! Again I called and told them another card would be used upon arrival and it was still hit 2 more times! Lastly each person placed their own card/payment for the room before arrival so their would be no more mistakes, yet at 10:30pm when the last of our party arrived she was told there was no room for her, even tho she had an email confirmation as well as a receipt for payment. Fortunately she was able to get a room, but the entire ordeal with your facility and lack of consistency make this place a NEVER STAY HERE AGAIN!

We booked two rooms through Expedia when we arrived we were told Expedia had only reserved one room. that was not true since we had the receipt. the Woman who apparently owns the place was outright nasty to us. She claimed that since we booked through a "third party" she had no control over it and we were out of luck.

This property was very expensive (I am sure due to being near Univ of ND) but it smelled like smoke in the entry and in the room. The conditioner in the shower was empty (didn’t realize it until i was IN the shower and couldn’t call the front desk). The dishes in the kitchenette were dirty and glass was broken. Highly overpriced for the quality of the hotel.

our room was very clean and the front desk could not have been more friendly or helpful. Tomica was great!

This property was very expensive (I am sure due to being near Univ of ND) but it smelled like smoke in the entry and in the room. The conditioner in the shower was empty (didn’t realize it until i was IN the shower and couldn’t call the front desk). The dishes in the kitchenette were dirty and glass was broken. Highly overpriced for the quality of the hotel.

We booked two rooms through Expedia when we arrived we were told Expedia had only reserved one room. that was not true since we had the receipt. the Woman who apparently owns the place was outright nasty to us. She claimed that since we booked through a "third party" she had no control over it and we were out of luck.

Very clean with lots of amenities Lots of noisy vehicles passing by.

Very clean with lots of amenitiesLots of noisy vehicles passing by.