My family and I stayed at Comfort Inn Arlington, and had a very comfortable one night stay to attend UTA graduation. It was located close to the school and near restaurants. The room itself was large and there was both a microwave and mini fridge. Would recommend!

Hotel was clean and nice. The location was good too.

Room was never cleaned. Shower was broken. New/ cleaned bedding was never brought in. For the service and room quality a partial refund should be considered.

It was good the room could have used more bright lighting.. even with lights on still dark in the room

I love staying at this hotel, but evening shift is better than the morning shift when it comes to customer service. My experience with one particular morning shift employee was not so pleasant. She treated as if I wasn’t a guest. Her energy was negative. And the customers service from her was horrible. I asked to speak to the manager, because their was some confusion regarding charges a damage deposit. Most hotel just keep a card on file. Because I have had issues with the deposit being refund. And besides that, it take days to release, which is why I immediately take pictures of my room before and I when I check out. I didn’t receive housekeeping. I had to ask for towels and I take out the trash the whole time I was there. But they will disturb your enjoy with room checks before your check out time, if you don’t put out the do not disturb sign. The manager was nice, when I did speak with her regarding my concern.

Great stay, perfect room.

Checked in Sunday evening, lobby was nice and the man who checked us in was also nice. Got to the room and at first glance everything looked clean. Then you start to notice the broken Sheetrock on the corners and misc spots on the wall. Then go to take a shower and there is white splatter all down the wall on the outside of the shower. Then a roach crawled under the bathroom vanity! At one point we were in the hallway and noticed something crawling on the door across from us, yup a roach! We are packing up the couple things we had taken out of our bags and I see a tiny rouch crawl and go behind the outlet plate cover! I was done. We checked out! Also the shuttle is not complimentary, it is $10 a person. Which was not told to us by the front desk when we asked about waiting, luckily another person asked if we had our ticket before the shuttle arrived. For almost $700 it was VERY disappointed. Oh! And when we were checking the bed it had a very large stain on the mattress, and normally I don’t pull it all back that much but the bottom sheet didn’t cover the mattress so that’s how I even saw it, but was really gross.

Hotel room was clean and well stocked. Bathtub water would not shut off and ran all the time.