Professional staff, clean security connected to a mall which have everything you need

Great hotel

Every single staff was just exceptional right from the entrance, to the check in, in the corridors, and the house keeping teams. Beautiful place with excellent modern facilities and ever clean. Entertainment and dinning experience was perfect to with a variety of amenities! I enjoyed every bit and had a memorable stay

This experience is amazing. The service is impeccable. Absolutely amazing time.

This hotel is very nice. We have no problem checking in very late at night and they even upgraded our room. Very convenient for tours. The staff is really friendly and helpful. Highly recommend it

The staff were excellent. They responded well to our needs and they were very accommodating.

I loved the Hotel. 5 star for sure!

The hotel it’s nice and good area, also I like the breakfast

Beautiful hotel with very polite and friendly staff! Felt very safe! Was a bit loud at night but always quieted down before 11pm.

Good

A nice property, good service

This hotel was well worth it . It was absolutely beautiful and we had an amazing time. Staff was welcoming Food was great! Live Egyptian band . Everything thing you can think of they have it . If you going to Cairo Egypt book this 5 star hotel ! You will not regret it! I had a balcony with a full view of the Nile River absolutely stunning! ⭐️⭐️⭐️⭐️⭐️⭐️

Amazing and helpful by all extent

Not good experience at all

Not recommended for families Noisy at night

Different types of food. Nice and clean

It is ok stay

Really on the ball with providing an excellent breakfast, excellent facilities in the room, thoughtful staff, taking care of the details and extras.

Excellent and comfortable

the smell outside the property is horrible and unsafe walking around due to the dark streets.

My stay was incredible. The staff was BEYOND accommodating and friendly and efficient and knowledgeable and competent.

What an incredible experience - we were only able to stay one night before continuing on our trip but wish we had more time here. Highly recommend due to the incredible staff, food and beautiful building.

One of the best 5 star hotels I have stayed in.

This is a Word-Class property. Everything was 5-Star From the checkin process, waiting staff, the Fairmont Gold Service is a must book! I cannot wait to go back!

Many staff don’t speak good English; and you end up having one way communication.

First of all the Fairmont was truly a 5 star facility. The style, cleanliness and upkeep was immaculate. The restaurants and leisure facilities such as the gym and spa were first rate. The staff was very polite and helpful. In particular the concierge (Sarah) was very very helpful. We stayed at the Fairmont twice during our two weeks in Egypt. First for two nights prior to embarking on an eight day Nile cruise excursion and then again for the final 4 nights in Cairo. On our second arrival I realized that I had left some luggage at the our previous hotel and the concierge staff of Sarah and Mohammed were able to contact the prior hotel to locate my luggage and arrange for the Fairmont (driver Atif) to retrieve it. This lifted a huge weight from my shoulders as the loss of my clothing would have been devastating. The concierge (Sarah) also arranged for private and dedicated transportation for us for an excursion in Cairo. The restaurants were all very very good and the service excellent. We ate at four of the five restaurants and truly enjoyed every meal. The shopping center attached to the hotel was very convenient for sundries, snacks and even for a spare suitcase purchase. We would definitely stay at the Fairmont Nile City if ever in Cairo again.

Place was average at best.

We stayed at the Fairmont for 5 nights , the room is clean and the service is great however, the rooms are not sound proof and we couldn't sleep the first two nights because of the high music sounds from the club next to the hotel that stays high till 4 in the morning, we had to change the room the end of our stay .

The property in general is well maintained and beautiful. However, the room furniture need an upgrade, they show their age and all beat up.

Amazing

It was good but could be better than that

Everything is clean and the staff was very friendly and efficient.