u get what u paid for. quiet area, easy to get naama bay pediastre, loved it

Good location, bad evening else

Manager is arrogant and rude. Never smiling. Do not trust the pictures online. Room was dirty when we arrived. Food is bad. Service not friendly except for a few individuals. Room service cleaned the room ONLY twice. No AC in reception area, and no place to storage baggage while waiting to check-in/check out. Toilets smelled and we're dirty.

The service and location is very good. We really enjoyed our stay.

All staff friendly

This is a structurally well laid out Hotel. With some TLC it could easily move from 2.5 Stars to 4 stars, it has great potential. The room I was in, was spacious, AC good, patio fine, but cleanliness let it down and the balcony doors would not lock. No sink plug in the bathroom (as pointed out several times), just waste gallons of water instead. Bar is a bit of a joke. Breakfast: I had to explain what a fried egg is, but lost it when trying to explain a boiled egg. But the staff are trying their best, and a little training would go a long way. The pool is good and water fine. Not sure about the all inclusive, as I was only half board. I had the impression, the owners were doing the bare minimum to rake the cash in. Not really the way to treat paying customers. Maybe some female staff who care, would help. Health and safety not too good, splashing water on marble causes a slip hazard and trip hazards abound. But I am not a fussy person and highlighted the above. I will also write an Email to the staff, who looked after me.

Lots of staff. Only one work and make decisions

I stayed at Eden Rock Hotel and the view was amazing. The staff were all very helpful and lovely. They directed us where to go for shopping and food. The rooms are very clean. The hotel is very close to Naama Bay where all the beach, food and shopping places are. I would definitely recommend this hotel and go back again to stay