I liked how the staff could speak English. I wish they cleaned the room more often.

Enjoyed our stay

Staff speaks English and are friendly

Its in a great location, was able to easily get around to the places i wanted to go to

Clean, convenient, close to train station

So nice and so close to train station

We booked the Family Suite with bunk beds. With over 600SF, this was a very comfortable stay for our family. Having a washing machine in the room was great! Just leave garbage and used towels outside of the door and you will get a clean set automatically. A very short walk to Okubo Station and a few more steps to Shin-Okubo station. 7-11 and Family Mart right around a corner as well as a supermarket too. Full set of toiletries available in the lobby as well as tourist maps and train maps. Overall a very pleasant stay. Thanks

Great location near Shin Okubo JR station, but actual hotel was quiet. Staff great and helpful. Rooms great with full kitches and washers. Only negative was the ice machine was often not working. Overall such a great hotel with big rooms and great location

close to transportation and restaurants. not too busy location

The property was decent and the staff were friendly and it was easy to get to the train and easy to get taxis. They definitely give you what you need, but it’s a pretty basic hotel. I especially think it would be good for longer stays. Really convenient to have a grocery store next-door.

Overall was a very nice stay. The Japanese room was an added bonus, the kids had fun. Having the kitchen and washer dryer made our stay even more easier.

Nearby subway & supermarkets Also many restaurants nearby

It was a wonderful stay in a great location! Easy walks to sights and local eateries. Staff were pleasant and professional. I would recommend as a place for families or larger groups.

This property had dirty sheets with stains and grease stained pillows. If you have a dust allergy, stay away.

I was very happy with the services. We were 3 people and we had enough space for all of us. I would definitely stay here again.

The hotel was convenient but felt a little tired. It worked well for our needs though. I would definitely stay there again.

Excellent location! Close to two stations for easy access to the rest of Tokyo. Fresh towels and water bottles everyday! In room washer/dryer combo is so good during hot Tokyo summer! Very quiet also despite being so close to train tracks. The hotel rooms are all on higher floor, which is a plus for the view. Excellent AC keeping the room cold! Friend staffs and easy check in / out process.

Nice location convenient grocery shopping

Everything is good.

All great

Hotel service desk staff are very helpful. Especially Miss Uto who went above and beyond to help us with lost bag. Thanks so much.

I like that the room is big

A fantastic suite for a family of four, featuring two rooms, a living/dining area, and a kitchen equipped with a fridge, microwave, and oven. The suite includes separate toilet and shower facilities, allowing two people to use them privately at the same time. The floor-to-ceiling windows offer stunning views from the 21st floor, where we stayed. The check-in and check-out process was seamless. Be sure to take advantage of the baggage delivery service to send your large suitcases to your next hotel, saving you the hassle of carrying them through train stations. The hotel reception managed everything at check-out within 10 minutes, including measuring, weighing, contacting the receiving hotel, and processing payment. "Excellent" doesn’t quite capture how smooth it was. It relatively inexpensive, was $60 for 3 suitcases from Tokyo to Kyoto. Well worth the hassle free travel. The only downside is the location, a bit out of the way on the west side of Shinjuku, which adds some time to getting around. However, it's worth it to return to this peaceful haven after a long day of exploring, and to wake up to those beautiful views each morning.

Good size rooms and easy access to transport.

Great stay for our first time in Japan for a family of 4. The room was clean and we each had our own beds since we chose a 6 person room for space. It was wonderful.

Great place to stay near the train stations.

Some staff are rude.

Very convenient location, close to subway and restaurants. Convenient store is practically downstairs and restaurants are around the corner. Staff are nice. Hotel room was clean and functional. It was a pleasant experience.

Hotel was close to the train station and restaurants. Room was spacious. I highly recommend this hotel.

Walkable to two different jr stations. Great ramen, 7/11 and Don Quijote around the corner.

Hundred Stay Shinjuku is very conveniently located with train stations within walking distance. The staff was very friendly and polite. The view from our room was amazing. Highly recommended for anyone traveling with families.

We had four people staying very roomy, washer and dryer is inside your room, just wonderful for our stay for 7 days! Closer to everything, we love it