Overall a great place to stay

Good staff and clean service

Very clean and comfortable rooms. Easy stay and friendly staff.

Place is nice and clean everything is close by they also have a restaurant second floor a pool over all really good place to stay.

Hotel is OK with good breakfast but rooms are average.

Friendly staff, always available to all of our questions and requests. There was coffee and chocolate available to guests during the morning plus water and lemon tea in the afternoon. Rooms are small and somewhat outdated, especially the bathroom. Great location, walking distance to a convenience store, zocalo, Catedral and Santo Domingo.

Our stay was very pleasant. The staff was very nice and accommodating. The hotel is ver conveniently located close to the Zocalo, Iglesia Santo Domingo and other with waking distance places… Jardín Etnobotánico y La Soledad The only thing is that late at night, you could hear staff walking with walkie talkie.., not sure if it was security due to underground parking and stairs to access rooms.

The hotel was in a great location. Staff were friendly! We loved our stay.

This is our second time staying there . Definitely going back again

Excellent costumer service, excelente location, a lot of young people working as a truly professionals! We loved the hotel!

Ok

The property was at the epicenter of everything.

Nice hotel well located

the hotel is good, but a bit noisy. i had to call to quiet some people, and the hotel staff was nice that the did. There is a club in the area that plays really loud music, but overall a nice hotel

Location is a super plus to this property. Caring small details are daily offered to the customer (water refill, chocolate & coffee, welcoming cocktail, tea of lemon & water) Courteous service a plus.

Front desk terrible service, place to noisy and rooms very small and limited

Good

This place was very close to everything! Bars and restaurants all around everyone is so nice nothing to worry about.

Fabulous location! Slightly dated property but retains great character

Everything was wonderful not complaints but would like if they could have little fridge choice for medications and a regular telephone to comunícate with the front desk not through WhatsApp. Not all people like to use it for safety reasons.

The location is fantastic! It’s like a 5 min walk to Santo Domingo and the Zocalo (opposite direction). Around 10 minutes to the markets (Benito Juarez and November 20). It’s pretty much next to Lavedura de Olla, which is a fantastic restaurant! As for the hotel itself, it has a nice restaurant and cute pool in the courtyard area! The also offer you a couple drinks to try in the lobby (for free). They change switch every day so sometimes it’s tea, cafe de olla, hot chocolate, or water. The hotel supplies you with a couple water bottles and replaces them as you use them. The bed is comfortable and the staff are very friendly! The rooms are clean and are cleaned daily. If you’re using the collectivo transport from the airport, it’s in zone 1, so it’s the cheaper price! I would definitely book again if/when I come back to Oaxaca!

Great location

Very clean and comfortable. Great location! Friendly staff.

The hotel location is centrally located and the staff were super friendly and attentive.

I found all acceptable except for the reception desk staff who wasn't friendly, rather stand- offish. That could be improved.

Our trip was amazing. We stayed here with my mama, husband, and 8 month old baby. The location was perfect, short walks to several locations. Has a Mescal tasting room attached, restaurant, and pool that is in an indoor setting. They had a playpen on request and had great customer service. We will absolutely be back.

Staff was very friendly

I wasnt very impressed with our rooms. No view and dark but we weren't there to be in the rooms so it was okay.

Rooms. Not. Great condition

Great pool and the receptionist was nice. Room was standard. Comfortable bed and free water. Very central so a great location plus a free welcome cocktail.

The hotel is a comfortable oasis in the heart of Oaxaca with easy access to everything

It was great!