The room was excellent and service was excellent. Can’t blame the hotel for the noise as this is a tourist area. You can hear the noise of people walking down the hall and the walls are thin. Staff was great and location to everything was very convenient. Everything was walking distance. Would recommend for travel stay but not for business.

The room was excellent and service was excellent. Can’t blame the hotel for the noise as this is a tourist area. You can hear the noise of people walking down the hall and the walls are thin. Staff was great and location to everything was very convenient. Everything was walking distance. Would recommend for travel stay but not for business.

The staff was wonerful. Helpfull and knowledgeable

Small rooms at thecarragon was, great pocation, very thin walls lots of noise in the morning by the staff, they decided not to clean the room kne day but put new towels.

Great location due to close proximity to bars, restaurants, shops & transport links. A little noisy if facing the street due to bars and clubs below, but fine if you want to stay out late

Hotel was in a great location. Staff was friendly and the room was very clean.

Clean, good service and perfect location

Great

It’s a nice little hotel. The location is in a very live neighborhood, walking distance from the Sol Metro stop. The personnel was always helpful. The only thing is that is located in a second floor and no lift or elevator, and that could be difficult for people with large luggage. I would recommend.

It’s a nice little hotel. The location is in a very live neighborhood, walking distance from the Sol Metro stop. The personnel was always helpful. The only thing is that is located in a second floor and no lift or elevator, and that could be difficult for people with large luggage. I would recommend.

Nice hotel in a perfect location. Walking distance to almost everything you want to see. Good, helpful staff. Highly recommend it.

I was very happy with my stay at JC Santa Ana. The room was clean and functional. The shower was great and the Free water and Pepsi daily were a nice extra. All of the desk staff were helpful, friendly and informative. They were able to provide great taxi service to and from the airport for me and my traveling companions. The location was perfect and within easy walking distance to many wonderful sights and plazas in the heart of Madrid.

The hotel is quite quirky in appearance and location is great for exploring the city. The amenities could do with a review though. The towels are quite rough and thin and the bed only has a thin bed sheet which personally wasn't comfortable as I prefer a duvet or blanket. In saying that, the staff were really friendly and helpful during our stay and the rooms are stocked with complimentary bottles of water and Pepsi daily which is a nice touch.

The hotel is quite quirky in appearance and location is great for exploring the city.The amenities could do with a review though. The towels are quite rough and thin and the bed only has a thin bed sheet which personally wasnt comfortable as I prefer a duvet or blanket.In saying that, the staff were really friendly and helpful during our stay and the rooms are stocked with complimentary bottles of water and Pepsi daily which is a nice touch.

It was a comfortable stay. Only the air conditioning didn't work properly however we tried. So the room was dry and hot. But they gave us free drinks and it was nice.

This is a nice Hotel in Madrid, very well located. Parking may be a concern, particularly if you are not familiar with Madrid.It is located a walking distance from important sites, Puerta del Sol, Museo El Prado, etc.

This is a nice Hotel in Madrid, very well located. Parking may be a concern, particularly if you are not familiar with Madrid. It is located a walking distance from important sites, Puerta del Sol, Museo El Prado, etc.

Pretty Satisfied with the this hotel, the only one thing that I was not happy about was the hotel is on the second floor, and there were no elevator, so if you have heavy luggages, you may want to take that into consideration.

The JC rooms are very comfortable and modern. The location is perfect and the staff was very hospitalary. The price of the rooms is convenient and its value for money. The cleaness is excellent.

The JC rooms are very comfortable and modern. The location is perfect and the staff was very hospitalary. The price of the rooms is convenient and its value for money. The cleaness is excellent.

The location is excellent, everything is an walkable distance

The location is excellent, everything is an walkable distance

Madrid is a lovely city and this hotel is in a perfect place to explore it all.

This hotel is very stylish, affordable, and each room is art-deco style neuveau. We absolutely loved staying the 3 nights we were there. We will definitely come back whenever we need a place in Madrid. The staff at front desk were great, all of them. Housekeeping kept our rooms clean. Location close to the Peurto del Sol, many restaurants, Tapas houses and bakeries.

Great location. Nice to have free bottle water and soft drink.

Better for 20-somethings than a 30-something married couple. Tiny shower. Loud, touristy area. Walkable, free wifi, and a/c which was nice. Free water and soda in the mini fridge. Couldnt figure out the safe.

Better for 20-somethings than a 30-something married couple. Tiny shower. Loud, touristy area. Walkable, free wifi, and a/c which was nice. Free water and soda in the mini fridge. Couldn't figure out the safe.

Very convenient to all attractions. Room was clean and comfortable. Located in heavy traffic area so street noise is unavoidable.

Staff was super friendly and always greeted you. They were very informative and helpful. I wish all hotels were like this. The price was very cheap and well worth it!!

The room was spotless and well-equipped. Comfortable bed, TV (in Spanish), PC, WiFi, fridge restocked daily with water,juice and Pepsi (free), multi jet shower (leaked a little into the bathroom, but loads of towels provided, and changed daily), hair dryer, very well-lit, safe available,air conditioning. Only things missing were tea/coffee making facilities and a lift (but we were only up one flight of stairs) Staff friendly and helpful. Located 5 mins from Puerta del Sol. Yes, a little noisy, but it's a city. Take earplugs, but go anyway! Only possible drawback is if your party contains someone who has difficulty with stairs, as there's no lift. Oh, and the shuttle bus back to the airport was cheap too, but allow extra time, as it does multiple pickups en route.

Its a nice hotel very close to Puerta del Sol. My room was nice and clean, had a computer in it with internet, and ontop free wifi, and all you can drink (coke and water) in the minibar. A free walking tour of the city was included which was a good bargain for the price. On the negative side, the room was tiny! I got a double bed, but it looked like a single, I cant imagine two persons sleeping in it, and the mattress wasn´t the best