The staff were personable, helpful, and strived to help with information or actions.

Everyone was great. just had one hiccup but was resolved quickly. Will stay there again even at other locations. the room was super quiet. Beds comfy too

Problems with getting on internet. Television not working, had to get desk clerk to fix it. Sink does not drain properly. Desk clerk was very helpful.

It was friendly and helpful. Breakfast was good as well.

Clean and friendly staff

Beryl at the front desk was wonderful. She was great with our 10 year old son.

great experience

The questionnaire for this Expedia/Hotels.com review is EXTREMELY flawed, but the hotel itself was great. View was of the parking lot and surroundings, but it's better than it sounds. I was able to see lush greenery and mountain in the distance. But the review didn't give that option. Oh well. In either case, the room was clean, the facilities well-maintained, the bed was comfy, and the staff were highly tuned to customer service. Very convenient to I-75 and many Ocoee Whitewater Rafting outfitters. I'd definitely stay here again.

We had to contact this hotel 4 times to finally get an early check-in. We were coming in for a funeral. None of those we spoke with were polite but seemed bored and disinterested. Check-in itself was extremely slow and the clerk even said to us that she was having issues with the “new computer system”. I left a note for the housekeeping crew noting the cobweb which had been there so long there was dust on it. Our room was next to the ice machine….no other comment needed. The location was what worked for us. We had another family member staying at this hotel too. He was not made aware of the $50 room charge for “incidentals”. He’s an Hilton Honors member…but I guess that didn’t make it in to the “new computer system”.

It was a last night on vacation so we picked this hotel. It was very comfortable. It had a full kitchen with a full refrigerator. It had a beautiful outside pool overlooking a lake. The breakfast is pretty good also, lots of varieties for all different. kind of diets they do not have the fruit I was looking for, but overall, it was a wonderful comfortable day. Very good for family.

The person at the register counter seem oblivious to me standing there waiting for my check in. There were two persons at the check in counter and both were talking to a lady who it seems was checking out. It was obvious that they had finish checking the lady out and they were just chatting. I had to ask if they will be done talking soon, to which he replied that it was a line (not his exact words I am para phrasing), I told him I find him very inconsiderate. He seems shocked that I would have the nerve to tell him that. I was given a handicapped room which I did not ask for. The carpet was dirty. I tried calling the room to ask for another room but no one answer the operator number. By this time my husband had pack out some of his things and said he doesn't want to move. He will put up with the inconvenience. Whenever I am travelling I always look for the Hampton Inn Sign and stop there because I always get a clean room and bed. The top sheet on the bed did not look clean and no one clean the room the Saturday. I was told that we had to ask for the service if we wanted the room to be cleaned. My husband asked one the cleaners to clean the room. It was done and the top sheet was also changed, which looked clean. I was not at all pleased.

It is nice.

Good

Everyone at this hotel was very nice and helpful. The patio area was great for sitting outside catching up with everyone or just having a cup of coffee in the morning.

Very nice place with pleasant amenities

Breakfast was hot and tasty.

We really enjoyed the small fire pit on the front patio

Great place to stay

Very nice hotel conveniently located near I-75. Clean, well maintained and good amenities

The property was very clean and very nice. Breakfast options were great the gentleman.. that was working in the area was so friendly. Beryle, who checked us in was also very nice. We had a short stay while passing through town. Would def recommend and stay again when in the area.

The hotel is within walking distance to a small shopping center and many restaurants and fast food places to eat.

We paid for a room with a king size bed but got a room with two full size beds. It really was unfortunate.

Staff is always kind and courteous and the rooms are also clean. The breakfast buffet offers many options.

Clean and pleasant.

Location, breakfast was good, good value, good internet

Nice place. Beds comfortable and pillows good. Room clean. Staff nice.

Internet didn’t work, Televisions didn’t Work, I had to go downstairs and get new remotes. Beds look like the sheets weren’t changed very disappointing

Very nice overnight stay. Staff was extremely welcoming and helpful. Breakfast was delightful. We would stay there again, and recommend the Hampton to our friends.

Right off the interstate but not too close. Multiple restaurants in the area to choose from. Double queen room on the 3rd floor was very nice and the bathroom was spotless .

All good

Really nice newer hotel, room was good. Clean areas and breakfast was decent for what they always are in hotels like this. Hotel front desk attendant was helpful but a bit to descriptive of his work issues that are not my burden. Truthfully I find the nose ring hoop in young people today so unprofessional and awful in appearance, definitely would not have the front desk people at my hotel looking like that.

The staff was very friendly and welcoming. The room was very nice. My only complaint: we were traveling with my 12 year old, 4 lb, toothless chihuahua and were charged $75 just to have her in our room. This was sprung on us when we arrived. There was no indication of any pet fee upon reservation.