I like the pool & restaurant. Reception staff were excellent.

Friendly staff.

A quiet and relaxing place to stay, although I think the property in general needs updating in many areas. The best part of this hotel is the pool and gardens. Good location for bars and restaurants. Take note there is no bar as stated and there was some noisy work being done in the next room.

Good

Staff were very friendly and helpful. The pool was great! Food was very good. Overall nice place for a short break. 👎The relentless insects all over in my room were unbearable. The shower 🚿 head not working properly. There were dirty plates left in the corridor from the day we arrived to the day we left. Cleanliness could be improved.

Ok for a short stay as it is at the quieter end of the long stretch of beach at Benoa Bay.

Great place to stay. Excellent breakfast. . Very good rooms

Breakfast wasn’t very good, definitely made us skip other meals at the resort. Not enough sun chairs for the very few guests staying here. Staff was nice, but under trained. Our power stop in our room in the middle of the night, I called the front desk multiple times, no answer. After our room was so hot I couldn’t sleep, I went and looked all over for a staff member or security guard. I shouted at the front desk, “hello, is anyone here?” No answer, so I knocked on the office door no answer. I opened the office door, I saw someone sleeping on the floor so, but all my noise didn’t wake them. I said “hello.” Still nothing. I knocked with the door open, nothing. Finally I knocked and said “hello” loudly. The gentleman finally woke up. I quickly realized as two people darted out of the room, both the desk staff and security were asleep on the job. I wouldn’t mind if they were asleep, but they did not answer the phone or respond to someone in the lobby. I have worked plenty of night shifts and this seems unsafe and unacceptable. What if something really serious was happening? They were willing to help figure out a solution (once they realized the power wasn’t and easy fix they moved us rooms) and were kind. I don’t blame the staff, as it seemed to be a training issue.

Property in good location, big pool that has sun, food was good and room was comfortable. An excellent place for price

Excellent position, awesome huge clean pool, right on the beach. Good restaurant and breakfast..very friendly and helpful staff. Rooms were adequate, but bathrooms small a d in need of refurbishment. Good price for this property..Overall, i would recommend BRR &SPA..

On the beach, views of ocean. Beach for swimming is tidal. Breakfast was very good and staff wonderful. Rooms needed some TLC and renovations but to be expected post covid lockdowns .

The very best thing about the hotel is the pool! It's huge with a ledge that one can rest on and look out to the ocean. The pool staff did a great job of keeping the pool spotless. The staff was very friendly. We had some issues with the air conditioner in our room but a repair technician came right away and fixed it up each time. The restaurant is adequate. Good selection of buffet items that changed a bit each day. Restaurant staff doesn't speak very much English so sometimes brought challenges but extremely friendly. The stretch of beach is exactly as shown in the picture on the website. Water sports are right there at the beach so very convenient. This part of the Bali coastline is not very good for swimming. There is a lot of seaweed and a lot of boat traffic with the water sports. However the pool more than makes up for that. Would recommend this hotel & definitely stay here again.

Very clean hotel. Nice pool. Very good breakfast. We enjoyed our stay.

The pool and beach views beautiful.We only stayed 2 nights.

The pool and beach views beautiful. We only stayed 2 nights.

the hotel was so clean staff were all so friendly & a fantastic room

It is a very relaxing place, it was nice to spend a week there with my husband

I was disappointed with some staff members - there lack of friendliness and unwillingness to assist. Pool toys - additional charge to use.

I was disappointed with some staff members - there lack of friendliness and unwillingness to assist. Pool toys - additional charge to use.

It took about an hr for me to check in because this hotel completely missed my booking (which was booked and paid for months ago). The front desk manager (Joni) made up numerous excuses but wasn’t able to apologize or explain what happened....he even went into hiding in the office, awful customer service. I was then checked into a room with drainage problems and with flies roaming the room/bathroom. Eventually, upon further request I was transferred to another room. Overall, hotel is a little run down, lacked maintenance and run by somebody that’s poorly trained......I would not recommend anybody to stay here so think twice before booking. Def pay a bit more for other options around the area.

I liked the Hotel. Loved the breakfast. Staff were GREAT! Everyone is always willing to help you. The only thing I didn’t like was they allow smoking in the Restaurant wich that ruined my breakfast twice :( If you looking for a night live this is not your place. I stayed 5 days and then I moved to Kuta beach, honestly I liked better there because of the variety of places to eat, shopping and things to do. Of course, it’ll be busy and noisy. Next time I’ll stay more time in Kuta, then I’ll move to Nusa Dua to relax a couple days.

I liked the Hotel. Loved the breakfast. Staff were GREAT! Everyone is always willing to help you. The only thing I didn’t like was they allow smoking in the Restaurant wich that ruined my breakfast twice :( If you looking for a night live this is not your place. I stayed 5 days and then I moved to Kuta beach, honestly I liked better there because of the variety of places to eat, shopping and things to do. Of course, it’ll be busy and noisy. Next time I’ll stay more time in Kuta, then I’ll move to Nusa Dua to relax a couple days.

Was great to have a facility with full amenities for my final days in Bali. Staff were friendly and helpful. Was nice to have the breakfast buffet on site.

Really nice place and nice pool - super staff

Located in Tanjung Benoa (rather than Nusa Dua), close to water sport activities, restourants and bar (not as busy as Kuta). Need own transport if need more than that. Staff are very freindly and heplful. Room is big with very basic furnitures, but with waterview and spectacular sunrise. Nice and comfortable bed. Big swimming pool and "private" beach. Breakfast is basic (free), but dinner menu is nice, love the banana fried. Nice and relaxing massage.

Great hotel with large swimming pool and very close to the beach

Great spot, good value for money. Nice pool area and good beach. Arrived late (1.30am) and quick check-in and welcome drink.

Good 👌👌👌👌No complain Big swimming pool Near beach

Good No complain Big swimming pool Near beach

Staff are great and very accomodating. A hidden gem!!! That we're glad we found. Will stay here again given a chance. Restaurant prices are reasonable and taste good. Clean pool and beach front. Love...love!!!

Convenient to the beach, pool is lovely, buffet breakfast was good. Didn’t eat other meals there, didn’t see many people in there.

The Service by all the staff was simply awesome. The hotel is perfectly located along the beach. I enjoyed the breakfast which included local Asian cuisine. Its good to travel and taste the local food. The room was also comfortable. I enjoyed my stay. Great value for money.Only thing is the prices of the Spa were different from what is shown on the website.Great WIFI.