Incredible staff: Goodluck, Emmanuel, Harumu, Mussa, Allen and all the employees under the direction of Lydia combine to take care of all our hotel and dining needs. Exceptionally clean: we saw three people cleaning the hallways on a Sunday afternoon. It's reasonably priced and worth every penny. With a tall electric fence and alert security guards, it's very safe.

We did not enjoy our stay. The photos for the room we booked did not match the actual room we were given. Also, there were problems with plumbing. When we were moved to another room after complaining our new room also had plumbing issues as well as cockroaches.

Great place to stay. Children friendly. Very very friendly and helpful staff.

The hotel is a little dated but the rooms are clean. The staff are friendly and really helpful. The location is a little out of the way from town center but it allows you to explore a bit. It is about a 30min walk to the central clock tower. We used it to prep for Kilimanjaro and as a hotel on the return for recovery. That was fairly convenient. The complimentary breakfast was good.

The hotel is a little dated but the rooms are clean. The staff are friendly and really helpful.The location is a little out of the way from town center but it allows you to explore a bit. It is about a 30min walk to the central clock tower.We used it to prep for Kilimanjaro and as a hotel on the return for recovery. That was fairly convenient.The complimentary breakfast was good.

We stayed here a night after our safari. Its a gated hotel with a nice pool and cozy little area for breakfast outdoors. The reaturant was okey and rooms were clean but a bit wierd layout. In general we were happy with our stay.

This is my second time staying here and it feels like coming home. The staff are the best ever and make his hotel special. The rooms are spacious and clean. You will never find a better hotel staff anywhere!

Stay at Green mountain hotel was disappointing. Bed headrest was dirty, electric kettle in room was dirty, chair in room was dusty, menu book in room was dirty, bathroom mirror light was broken (couldn't see face clearly), and after first night there was no water coming from the sink to wash hands!!!! We returned from safari and had to wait because both the shower and sink had no water. After it was "fixed" the sink continued to be without water! We used water bottles and because we were out all day until very late, we couldn't follow up. Friendly and nice staffs, but a good room cleaning and review before check in should be enforced!

Stay at Green mountain hotel was disappointing. Bed headrest was dirty, electric kettle in room was dirty, chair in room was dusty, menu book in room was dirty, bathroom mirror light was broken (couldnt see face clearly), and after first night there was no water coming from the sink to wash hands!!!! We returned from safari and had to wait because both the shower and sink had no water. After it was fixed the sink continued to be without water! We used water bottles and because we were out all day until very late, we couldnt follow up. Friendly and nice staffs, but a good room cleaning and review before check in should be enforced!

Good complimentary breakfast and very helpful staff. The rooms are very adequate; We found this an excellent choice for a Safari stop over and stayed there before and after our Safari

The property is ok however the hot water was not holding for long, it would get lukewarm after flowing atleast for rooms 103 and 307 were i was transferred

Green Mountain is a good place to stay in front of, or after safari. Clean room, excellent service and Nice food.

We had a very large room with a nice bathroom on the 4th floor. There was some traffic noise but it did not interupt our sleep. Breakfast buffet was good and we had a nice dinner at the restaurant onsite. There is a pool but it wasn't quite hot enough to enjoy a swim. There is an outside area to sit and have a drink. The only downside is its location if you want to go to the centre of town. Its about a 20min dusty walk on a busy road or you can catch a dala dala. I would not want to travel at night because street lightening is very poor. There are a few shops nearby and an ATM. Staff are very friendly and we had a very pleasant stay.

We had a very large room with a nice bathroom on the 4th floor. There was some traffic noise but it did not interupt our sleep. Breakfast buffet was good and we had a nice dinner at the restaurant onsite. There is a pool but it wasnt quite hot enough to enjoy a swim. There is an outside area to sit and have a drink.The only downside is its location if you want to go to the centre of town. Its about a 20min dusty walk on a busy road or you can catch a dala dala. I would not want to travel at night because street lightening is very poor. There are a few shops nearby and an ATM. Staff are very friendly and we had a very pleasant stay.

Our room facing the street was noisy. Also, unusual was the shower head right next to toilet, leaving the floor sopping wet in the whole bathroom. Staff was friendly and accommodating though, such as running out to buy wine for us because they don't offer it. Bed was comfortable, too. Our safari company moved us to a different hotel for the second night because the Green Mountain is undergoing renovation and that place was nicer.

Our room facing the street was noisy. Also, unusual was the shower head right next to toilet, leaving the floor sopping wet in the whole bathroom. Staff was friendly and accommodating though, such as running out to buy wine for us because they don't offer it. Bed was comfortable, too. Our safari company moved us to a different hotel for the second night because the Green Mountain is undergoing renovation and that place was nicer.

The best part of his hotel is their staff. They are so friendly and helpful that you feel surrounded by friends and family. I really enjoyed my time there. They helped me shop, find my way around and many times I would just relax outside talking to the staff! Truly enjoyable!

Very friendly staff... Need to check on the toilets they were smelly most of the time

Very friendly staff...Need to check on the toilets they were smelly most of the time

great staff, and good pool area. Food from the restaurant excellent

No complaints, restaurant was amazing and the room was Great.

No complaints, restaurant was amazing and the room was Great.

Overall, it is a good place to stay. We had a problem with the TV, which would come on in the middle of the night for no reason we could discern. We would turn it off, and it would come back on. Finally we figured out how to unplug it. The staff said they fixed it, but we had the same issue the next night-- no idea why this happened, but it did. The restaurant is pretty good and breakfasts were excellent.

Had a great experience at green mountain! Stayed pre and post safari! Very nice staff! Great service! Restaurant had good food! Would recommend as safari stopover and convenient stay in Arusha !

Had a great experience at green mountain! Stayed pre and post safari! Very nice staff! Great service! Restaurant had good food! Would recommend as safari stopover and convenient stay in Arusha !

A good hotel at a reasonable price. Rooms were clean, beds comfortable, although we didn't get the ones we booked, supposed to have a pool view with King bed but didn't happen either time we stayed! Food was good, breakfast that was included had ample selection. Security was good. Helpful staff.

A good hotel at a reasonable price. Rooms were clean, beds comfortable, although we didnt get the ones we booked, supposed to have a pool view with King bed but didnt happen either time we stayed! Food was good, breakfast that was included had ample selection. Security was good. Helpful staff.

Stayed two nights. Had to book 2 rooms because they didnt allow 4 adults (us and 2 grown children) to stay in one room. Added expense but OK. Rooms were not what we booked on line, supposed to have King bed with pool view, got smaller beds with street view. Aside from that, staff were friendly, rooms were clean, breakfast had a good selection of food, pool, although small was refreshing and clean. Security good. Would stay again.

Stayed two nights. Had to book 2 rooms because they didn't allow 4 adults (us and 2 grown children) to stay in one room. Added expense but OK. Rooms were not what we booked on line, supposed to have King bed with pool view, got smaller beds with street view. Aside from that, staff were friendly, rooms were clean, breakfast had a good selection of food, pool, although small was refreshing and clean. Security good. Would stay again.

Great place to rest before and after safaris! Amenities, amenities!

We stayed at this hotel before and after our safai and we did not experience any problems. The hotel can arrange for a good priced transfer to/from Arusha airport and/or Kilimanjaro airport. The power generator can be a bit noisy in the evening, which is turned off around midnight. The hotel is a good half an hour walk from the center of Arusha. Many thanks to Anthony and the other staff members for making our stay a good one.

First of all the staff cannot do enough for you! With Anthony as the manager the other staff follow his high customer service lead. Very happy with the service and the friendliness of the staff. We felt safe and secure and well looked after. The rooms were clean and comfortable with the added addition of water each day in the room. My issue was that none of the wifi worked inside my room so I had to keep going out to reception. Other guests in our party had no issue with this in their rooms at the opposite end of the corridor. Pool was nice albeit a bit cold and towel is provided for use. My friend found a large screw at the bottom of the pool which was a surprise. Breakfast was delicious and a good range to choose from. Dinner was good too and cooked in front of you. Didn't like that drinks had to be bought by staff off site which took time but also on one occasion my friend did not receive his change. Overall it was a good place to stay a couple of nights with a good location for walking to the clock tower and Maasai market for example. Big thanks to the lovely staff for being so welcoming and helpful to the 4 of us. Also must mention Marcello who was a taxi driver used by the hotel - he was fantastic, knowledgeable and helpful!