Excellent.

I had no ability to take a bath (no bathtub plug) and the front desk couldn't supply one. I used a sandwich bag to make my own. Ive never stayed in a hotel where I had to create my own bathtub plug. When I sat down in the bathtub, I had a disgusting view on a poop ring on the inside of the toilet bowl, like the left side hadn't been cleaned. It was also incredibly noisy Saturday night, with lots of stamping in 418, and door slamming until 1:00am on the 3rd Floor. For $200 per night, please supply your guests with a rubber bathtub plug. The front desk can keep some to have them available upon request if the hotel fears that a guest might steal a $3 rubber bathtub plug. I stayed at another hotel for 2 nights prior and not only did I not have these problems, but it was $100 cheaper. Please, Hilton Garden Inn Montgomery, you can do better. Very uncomfortable stay, certainly not worth the money of a two night stay for close to $500.

Excellent customer service at this location.

Very nice staff! Great dinner. Bartender Cliff was very friendly.

Guess I had high expectations being Hilton, but my stay was a little disappointing. The 1st thing was the hair follicles in the bed by the pillows and on the bathroom floor. Also I'm a 3 month back surgery recipient and the bed was NOT my friend...waaay to soft for comfort. But the tip of the iceberg was around 9 p.m. Some kids of other guests were in the hallway for about 20 minutes, running & stomping like they were trying to do a rain dance or something. It was then that I decided this would be my first and last time at a Hilton. That stay was giving Motel 6...highly disappointing.

The property was OK. The hotel was terrible.

An overnight stay on our way to Florida. Very nice hotel with friendly staff, clean rooms and convenient parking. They serve breakfast but we had already checked out by that time and got on our way. Their coffee was prepared though. Will stay here on our next trip through Montgomery.

On the surface, this is a nice hotel. Upon looking a little closer, it's a cheap remodel & update - such as lamps appear to be painted to look new, but the bases are still rusty - it's things like that. It's an attempt to be modern but just comes off as skimpy. Lamp shade was broken. Bed was horribly uncomfortable and hard. Pillows were inadequate. All in all, it got us thru one night but I won't stay there again.

Did not like that does not have complementary breakfast but other than that it was pretty good!

Area was quiet. The surrounding area has a lot of food/shopping locations.

This hotel was the BEST hotel I have been too in many years! It smells clean and is very clean! The rooms were very clean and the beds were very comfortable! THE STAFF WSS AWESOME (Front Desk and Housekeeping)‼️ I definitely will staying again soon!!

Enjoyed our stay.

You are surrounded by several dining and shopping options. Very nice part of town.

I had accidentally made a reservation for the wrong day. When I asked to switch my reservation to one day earlier the did not accommodate me at all. There were many available rooms on both days so there was no reason they could not make the shift for me. It was definitely an opportunity to be people over policy and they did not helping me at all. I ended up getting a room for that night and paying for two nights while only staying one. Also when I got to the third floor the hallway and my room smelt like mildew. All the fixtures in my bathroom were rusty and I believe they have a humidity problem.

Clean place, nice rooms, great location. Can’t ask for much more

Nice area in Montgomery.

Everything was great. Check in was hassle free and the room was nice.

The breakfast was GREAT!! The young lady Ho waited on us was so sweet with answering questions about the brand of coffee. Enjoyed our stay. Definitely will recommend and return,

No breakfast

Excellent service and location. Rooms are so clean and nice Peaceful environment and this will be my number one pick when it comes to a holtel

There was a rust stain in the bathtub. The facility was great.

Excellent customer service and the location is perfect. Surrounded by several restaurants and shopping.

The lady assisting customers at the front desk was extremely rude and discourteous as we were checking in and when we requested a tea for the in room coffee maker. Otherwise, the hotel was fine.

When checking in, Ms. "CC" was outstanding! Great, friendly attitude and professional at the same time. Well done CC & thank you!

It was super clean! The staff was also extremely welcoming and helpful!

Clean

Nice place to stop while on the road.

Great property-beautifully kept and staff was extra friendly.

Great staff; very friendly and helpful. Loved that there was indoor dining at affordable pricing; our room was clean and pleasantly spacious! There was 1 problem---the tub didn't drain properly but owing to the overall cleanliness, I'd probably say it was an anomaly. Great area with plenty of shopping options. I would definitely stay again!

The shower leaked and water was everywhere and they didn't offer us a new room only more towels to clean it up like i work for Hilton. The refrigerator didn't work properly. Someone in the upper unit was running around all night.

Very nice! Clean and comfortable. Best hotel sheets I’ve ever slept on

One of pillows smelled very badly. There wasn’t any bath soap