We got a room overlooking the main street. It was quite noisy at night. However, we are not used to intense city traffic sound and light sleepers.

The room its lovely and very clean and good size the breakfast excellent so many choice, and our favourite was Gado2 vegs with peanut sauce and Tempe tofu , super doper .Thank you for all the staff so helpful and very kind we are will coming back again soon. thank you,

Close to Tanjungan Plaza, and almost all my meals taken there. No other attractions, amenities, or entertainment in the area. Quite noisy due to local drum practice in nearby property. Hotel was clean. Staff friendly. Gym and pool ok. Laundry service NOT used due to high cost. Used a local laundry instead, even tho inconvenient.

Location was good. Breakfast area was crowded and too hot to enjoy the breakfast.

A lovely hotel in the city centre

Cheap is the only thing

Cheap is the only thing

very strategic place, cozy and nice food

The AC has sound when on, The shower area should be enclosed. Thanks

We had a lovely stay at Swiss Bel, we loved everything, the staff were always friendly and helpful. The only thing was the Towels were a little old but overall, it was a great hotel to stay at very quiet for its location and priced quite reasonably.

We had a lovely stay at Swiss Bel, we loved everything, the staff were always friendly and helpful. The only thing was the Towels were a little old but overall, it was a great hotel to stay at very quiet for its location and priced quite reasonably.

Need to mention that the staff is wonderful. All very attentive and very friendly. We wanted to get a higher floor which was not possible for the first night. We were called to ask if we would like to switch rooms next day. Awesome for them following up. Not usual based on previous experiences at other places. When we told them we are checking out early, they asked us what they should prepare in a box to take away next morning. Berry surprised about what they boxed. Great surprise. Btw, the breakfast is very good. A lot of variety and the quality is great. The location is great too. I would highly recommend the hotel and I will stay there next time I visit Surabaya. Only one suggestion. Lower the beer price at the pool. People would drink more if the price wouldn’t be double compared to even very good bars/restaurants in the city.

Clean and walking distance to shopping mall, friendly staff

clean and nice stay.. breakfast not bad.. nice daily cleaning

Good place for a couple of nights while on business trip. Very centrally located.

The lift system is ridiculous and makes going to different floors very inconvenient, especially if you have family or friends on different floors when they aren’t able to put you together. Worst of all, they only issue 1 key card per room.

The lift system is ridiculous and makes going to different floors very inconvenient, especially if you have family or friends on different floors when they aren’t able to put you together. Worst of all, they only issue 1 key card per room.

We were really surprised at how good our stay at the Swiss-Belinn Surabaya was. The room was clean, functional and comfortable, with good WiFi. Staff went out of their way to be helpful. Breakfast was really good with a wide choice, and the location was great with a massive shopping mall just outside the door. Price also good, making our stay excellent value for money. Really happy and would stay here again.

I LIKE THE HOTEL SERVICE AND FOOD.

It was good

breakfast buffet is good

The gym is terrible. The hotel would score better by not having it. Pool is small. No hairdryer or ironing board in rooms. Bathroom amenities are cheap. WiFi was on and off.

pleasant

Air con not cold and water hitter no hot. Feel noisy when other room hv ppls make noisy.

Air con not cold and water hitter no hot.Feel noisy when other room hv ppls make noisy.

Nice hotel in good location. Good value for the price.

Very friendly and helpful staff. why do you want me to add more to my review?

Friendly Reception staf and courteous bell boys.Location very convenient just across Tunjungan shopping mall with easy access to various local restaurants.

Friendly Reception staf and courteous bell boys. Location very convenient just across Tunjungan shopping mall with easy access to various local restaurants.

This hotel is in front of big shopping mall, easy to go there. It is a 5 minute walk. Hotel conditions are maintained, enough for business stay.

One of the best in Indonesia. Will stay with the Swiss Bell'in Tunjungan again next time.

Great choice I've made to stay with the Swiss Bell'in. definitely will stay again next time I'm in Surabaya