My stay, was okay but had a few problems, Aircon broke right before bed and was not fixable, so we had to transfer rooms. The restaurant was under construction so had to leave the hotel to get food.

The property has a lot of history and in itself is a very beautiful and elegant building. It’s by the water with lovely views of boats, lights and sunsets. The pros: Staff were incredibly sweet and attentive, the breakfast buffet was so nice to sit and enjoy without feeling rushed. The air conditioning was very cool and nice in the room, the pool was nice as was the workout room which also had filtered water. The cons: Due to the nature of its size I can imagine it takes A LOT to maintain which has its minuses. Mold and leaks were present throughout despite its updated and beautiful finishings. Not much room storage as the furniture had false drawers. No fridge or safe in the room as well. The comforter wasn’t very thick and no hand towels / ample toilet paper were provided. Overall I do recommend this place as a place you want to feel catered to with authentic care. Just be mindful it’s an old historic building and some amenities were lacking.

Thank you for the good exp

Hassle free check in, room is clean and spacious as expected, and the service guy helped bring our luggage to our room. Loved the bottles of water on the counter.

The property is clean, convenient and the staff are very helpful and courteous. But the best part is how great the property look, it took me to another era!

Very historical facility! Fantastic views of Manila Bay. Walking distance to Rizal Park, Intramuros, light rail, eateries, entertainment, etc. Quiet. Gym and pool upstairs; great facilities and staff. Fabulous hotel staff! And a 2 minute walk to the US embassy.

Staffs are not friendly and accommodating during night shift. Water is dripping on any rooms we get. No hot water to take a shower, and no water during the typhoon for 2 days. We have an overall bad experience during our stay.

There was only hot water for the first day of our stay. Some days had no water and some days had water in our room. We were transferred to a room without a view and weren't given the difference in price. The restaurant ran out of most of the food. At one point only being offered pancit, rice and eggs for dinner. Understanding this is Typhoon/Monsoon season, but these happen every year and ceilings shouldn't be leaking or collapsing if this is an annual occurrence. The Casino is now closed but it was listed on the page for booking. This would have been fun entertainment when we were stuck inside on rainy days.