Quiet and safe place near the park where you can go walk and run if you like

Very nice and friendly Reception. Beautiful park just around the corner.

The hotel is within walking distance to the city center. This didn't bother us, but it's worth setting aside time for the 20-minute transition. The breakfast is really good and a strong recommendation for it! The outdoor pool is closed in winter. The small spa inside is atmospheric and does its job well. The hotel rooms were clean and the beds were good. The minibar's selection is poor, and since the hotel does not have a restaurant, it is recommended to bring something to snack on

Liked: Spa Didn’t like: - room size - red vine was cold - The bottle vine for Expedia guests not provided - plastic vine glasses in the room

Terrific. Clean, spacious, modern and quiet. The breakfast was high quality. I recommend people take it as there isn't much around for dining. The only small thing I would have liked was a cooler temperature in the room. My room was 23C and there was a digital thermostat but it didn't do much and when I inquired it was recommended I open window. When I went to breakfast they had all the doors open to the outside as the place was so warm so I recommend just bringing down the temperature. Otherwise place was great.

Upon arrival we were told that breakfast and parking were not included even though I paid extra to Expedia in order to have Breakfast. The receptionist demanded that I show him the email that was sent to me for confirmation. To my surprise it did not say breakfast was included even though I did pay for it on Expedia website when I booked the room. Parking is self parking on the street and not their parking and this is also confusing. So we did not get free breakfast and had to struggle to park outside the hotel. I do t know if this is Expedia’s fault or the hotels miss communication with clients. I did tell the receptionist that I am a VIP gold member and if there is a chance to upgrade my room. He said that there was none. Not event the next few days as I booked for 4 nights. He continued to say that I’ve already asked for a room far away from the elevator . The access to the room was exhausting because we had to carry the luggage to the third floor by the elevator then carry them to the 4th floor. The access was very narrow. The room was tight and the shower drain was blocked. There was no shower gel. They said that they did not have someone to clear the drain and the next day, again no technicians and the receptionist tried to clear the drain. The bedding / pillows were uncomfortable. There was no milk or cream for the coffee in the room and coffee was decaf only. We had to go downstairs to get the regular coffee and wait until the morning to get the cream from reception

Nice room and nice hotel close to the Council of Europe. Convientient in that way, but a bitt dull and boring area. Not many restaurants and bars. Unfortunately very unfriendly and unhelpful staff: I asked for wake up call at 6AM. Not possible, since there was no one in reception before 7AM. I then asked for 7AM. Not possible, as the first person on job had to attend other things that early. Hotels.com Gold service told me "Guranteed 2 hours late check out". The hotel said "No, not possible since it is fully booked the day after". No restaurant or bar late in the evening/night. Not impressive.

Wifi was terrible. Wanted to watch F1 and the TV service didn't work. Otherwise stay was nice. Disappointing that all the extras were charged e.g. swimming pool