They charge you for parking, but don’t tell you until the end. The rooms are loud, however very comfortable beds. The websites always make you spend more before booking. Be careful for added fees

Excellent

Excellent quality hotel, rooms very spacious, comfy bed, and modern. 3rd floor bar has a great view across the river to Porto. Lady doing service knows her wines and is very friendly - a relaxed atmosphere. 5 minutes walk down to the river side, bars, restaurants, river boats and Port Lodges all around. Cockburn Port Lodge sound 100 meters from hotel entrance.

Great overall. A few little things like no conditioner in my shower and no breakfast included which was unclear from the promotion very exceptional room and very pleasant stay.

Great location easy access

It’s in a perfect location to walk around on the water. There are lots of restaurants super close by. The rooms are spacious and very clean. The gym is fantastic which was key to us. Bar on the third floor has a nice view of the river. Staff was super friendly and helpful

People absolutely helpful, beautiful room and facilities. Great location

Terrible service

Loved everything about this hotel. It was like walking into a calming oasis!

Great location clean and convenient

Excellentes prestations

The hotel overall is a very pretty, aesthetically pleasing decor although there were a couple of things that were not very good. The pool is not accessible to the hotel guests unless you reserve a time and pay for the use of the pool and spa area. That’s the first time I have ever encountered this in a Hilton Hotel. The other issue is the motion sensored air conditioners. They go off of they don’t detect movement, so when you fall asleep you wake up in a pool of sweat. The first night our AC didn’t work at all and they had to move us at 12 at night after a long day of travel. They did move us to a cooler room but we had twin beds instead of a king bed we reserved, after which that didn’t have any more King rooms available. In response to our inconvenience, they left us a couple of cookies and a bottle of water with a “ sorry for your discomfort” note. The concierge was very helpful and the restaurant staff was very good but we expected better from the management at a Hilton.

This has to be one of the nicest hotels we have ever stayed in Europe. We are definitely coming back and recommending to everyone looking to visit Porto. All I can say is wow, the location was amazing, the hotel is breathtakingly beautiful, the rooms were large, comfortable and the details were excellent. For example the best shower and the towels were oversized for a spa like experience. The staff was amazing extremely courteous and knowledgeable. If you are not sure where to stay look no further. Beyond our expectations.

I like it very much

Beautiful!! I wish I had more time!

Have stayed at this location a number of times and would go back again without hesitation. The staff are helpful, polite and quick to respond to requests for service. The rooms are spacious and clean, comfortable beds, shower and toiletries amenities are top notch. Location is perfect, located right at the Douro River short walk to the bridge across to Porto.

Lovely hotel with great facilities

nice luxurious property

Sasha at the front desk was wonderful at helping us with any questions or requests we had.

The hotel is quite lovely, rooms and bathroom stunning. however the lack of staff when we were checking in was poor the wait over half a hour and we were near the front of the queue. This being said it wouldnt stop us from returning.

The room was great, the for the breakfast amazing. One thing they need to work on is the the Speed of roomservice, when calling the front desk. It takes way to Long to things brought to the Room. Also if the room is not ready at check in, they should offer a little Good will like a little compensation could be a drink for all at the bar or little snack while waiting. Just a small thing, but is expected at a five star luxury hotel.

The spa is beautifully done. Makes excellent use of the space. The 'apartments' very nicely finished.

conveniently located by the riverside.

Beautiful, clean and nicely located modern hotel.

Absolutely a great stay with great pool, great breakfast, great service. The room is very nice.

Excellent hotel

We had a really nice stay at the hotel. Staff was friendly and service-minded and the rooms lived up to our expectations. When visiting Porto again we will definitely come back.

The Hotel staff is very friendly. Close to all and very conveniently located. Just sad didn't have a chance to try there amenities.

Excellent and very hospitable staff

A fantastic hotel. Room was spacious and comfortable. Spa facilities were excellent. Staff were friendly and helpful. We loved our stay and were very grateful for the complimentary fizz and cake for my husband’s birthday. A lovely touch. Thank you.

Nice. Clean. Great location

We stayed in the family suite which was perfect for our family of four. Having two bathrooms with showers made getting ready much easier. The biggest showers ever with wonderful rain showers. We loved our stay and wound definitely stay again if we visit Porto!