All requirements were fulfilled. Food was good, staff from all departments were nice and friendly. Had a great time

Convenient Location for those looking to get to the airport without the worry of getting stuck in traffic !!! The rooms were a good size and the hotel itself seemed to have been decorated well. There was a good spread at Breakfast and the Kitchen staff were very accommodative and happy to serve :-)

The Reception staff, one in particular was a major let down !!! Despite having confirmed our time of arrival in the morning on the same day we were expected to arrive .... and then once again confirming it just under 2 hours before we arrived at the hotel. Upon arriving at the hotel, the warm welcome that we were not expecting ..... we do not have rooms for you !!! we are fully booked !!!! The reason given ........ you came later than you had stated !!!!!!!!! the truth .... we were not even 30mins later than stated ! The Solution offered .... rooms at their other hotel ... but at the rate charged for this hotel !! Note : the other hotel rooms were cheaper !!! so for the inconvenience they have caused ...we were being compensated by charging us more for the rooms :-( To make matters worse .... we were informed by the reception staff that there was no manager on site to speak to ... apparently no management was available to even speak to us on the phone ! The attitude of the member of staff dealing with us ...... clearly a lack of training in customer service and communication skills !! he tried to cover his mistake with one lie after another ... all with a smirk and and expression that demonstrated a lack of care !!! Eventually, after much back and forth, rooms were made available for us !!!! But Despite being a good size and with decent facilities .... the lack of maintenance and upkeep was clearly evident .... door handles falling off the bathroom door etc From a managerial point of view ???? we are yet to hear from anyone at this property regarding the disgraceful show put up by their member of staff ....... is it right to leave junior staff unsupervised to run a site that is opening doors to so many visitors ???? especially when there is also a clear lack of training and skills in the front desk ???

decent hotel, nothing exceptional but clean bed and place

lot of noise as our room was next to the kitchen.

Nothing. The rooms were dirty, the bedsheets looked like they haven't been cleaned for ages and the breakfast was not even worth looking at.

The rooms were dirty, the bedsheets looked like they haven't been cleaned for ages and the breakfast was not even worth looking at. The staff didn't respond when we asked for clean towels and they took forever to give us the invoice for our stay.

We left too early for breakfast.

The noise. The fan couldn’t be turned to stop swaying, and the air con was too noisy. It was difficult to sleep.

the price

the restaurant, the overpriced airport transfer

Breakfast was fine. Location was not tourist and was a lived in area with local shops

Did not have breakfast

Service could have been better - had no running hot water for the first day

Beds were really comfortable, really helped after 24hrs flight

The only thing is that its near highway and honking from the vehicles started early morning

The stay was really enjoyable and the staff did an excellent job to accommodate every request I had.

Very bed price high

Room service was great and value for money. The best thing was the upgrade to the upper category. The room was so big. I recommended to all my friends & colleagues.

The hotel staff, hospitality is good. Rooms are cleaned and well maintained.

Breakfast was good, very nice personel of the restaurant - especially thanks to Santashini for a very nice service.

There was no hot water in the bathroom - no chance to have a shower after long journey

There was no water heater and no room heater.

The location is very good. The hotel has good amenities and staffs were very helpful. The hotel has very good restaurant and also lots of renowned restaurants are within walking distance from the hotel Delhi International Airport is also a short drive from there.

Rooms are comfortable. The location of the hotel is perfect with direct access to airport from the hotel. Good food in the hotel.

Good

It was relatively near to the airport, but it is not in Delhi. It is in a nearby place and quite far from the city.

The furniture is outdated and price was too high seeing that the pictures are not representative for the reality. Maybe they have modernized rooms. I was on the first floor. Also pretty cold in the rooms, but you can ask for heating.

Bed, sheets, towels, shower area with a screen

Area around it

Friendly Staff And Helpful, Clean Room And Washroom.”

Staff nature and facilities are very good.comfortable & clean room.