Property was beautiful. Wonderful views. Great communication with management

Everything was great except parking at the condo and an broken elevator.

Place was great and pictures don’t do it justice! Great stay and for sure check out Hogfish for good spirits and food!

Overall fantastic place. We enjoyed the location and being able to walk on the docks in the morning. Condo is as pictured. Clean and well up kept. Beautiful views. A few pools to choose from one residential that was very quiet the entire time we were there. Free shuttle to key west is awesome. Overall would book again. Here are the reasons I gave it a four star review. The residential pool was only open dusk until dawn. When we arrived we had a hard time figuring out where to go and how to get in the gate. The key pad is easy to miss in the dark. But we called and got it figured out quickly. Also not being able to park in the residential parking was odd other than for unloading. It was a long walk back from parking to the condo. The elevator was out of order so getting luggage up and down was a bit of a chore. One thing we struggled with was the brightness of the two rooms on the front of the condo. The outside lights came right through the shades. We went and purchased sleep masks. No extra trash bags or toilet paper. The vanities in the bathroom didn’t have handles so drawers were hard to open. No where to place items in shower. Owners personal items where in the master bedroom closet, drawers and bathroom. Only found one extra blanket. A welcome book with details for everything would be a great addition. Explain how to use things, information about shuttle, what’s available for residents vs hotel guests, checkout process. Planes from Boca were loud in the mornings.

This condo is a spacious and pleasant place to stay. The property manager was responsive to an issue we encountered and someone was dispatched to fix the problem at our convenience. The reason for not giving 5 star reviews across the board are as follows. The check-in process was a little confusing and required looking through multiple pages to figure out codes, etc. The Condo is above the parking area and the elevator was inoperable requiring everything to be carried up multiple stairs. This and the designated parking area being far from the condo could be an issue for someone with ADA issues. The smoke detector was found in a drawer and there were just wires hanging out of the ceiling where it should have been. Finally the master bath shower has some missing caulk which causes water leakage as well as an ant issue. Outside of the elevator not working these are relatively minor issues and we would definitely consider renting this again.

This is the 2nd year staying here. Really enjoy the property and the area and works great for a group or family. Love the views.

The resort was beautiful. The employees were super pleasant and helpful.

We had the best time here. The location, shuttle, property, and home are all prestine. I had issues figuring out parking and they were so quick to help! The only (minor) complaint was that there were only two rolls of toilet paper in the condo. We did an instacart order so no biggie but would've loved a little more backup! Absolutely would stay again.