We had nice stay by the ocean. The staff was very friendly and helpful.

The hotel is in very good location, first impression was good, but the service has been not at the standard of a luxury hotel. I tried to days to have a cake organized for my partner birthday and no one was able to hellp and not interest to find any solution.at the beach club no offer of paying in the room, at the spa which we used, the treatments were high priced but the masseuse did not follow our needs and requests even with feedback. The room when we arrived was not ready/the card did not work, so we received another room which was not ready. The plunge pool had to be cleaned after our request in the next day. The reception did not speak English with the exception of the first guy who welcomed us upon arrival in the evening duty. Generally the hotel gave us the impression that they were not ready to accommodate guests. The best experiences have been the breakfast buffet and the house keeping ladies

We loved our room . We had a private pool room and it was amazing. There was a good view of the sea. We enjoyed the breakfast every morning. The staff was always willing to help with whatever we needed . We will definitely stay here again. We also enjoyed dinner at night onsite at the restaurant. We had one morning at the spa and it was very relaxing .

This hotel is the best in Alanya you can find and stay. The staff is very friendly, the property is very clean, especially if you enter to the lobby the very nice parfum smell gives you directly a home feeling ❤️ The breakfast is amazing with lots is nice and delicious variety and the view of the sea during the stay in the restaurant is unbelievable nice 😊 In the evening you can visit the club at the top roof of this hotel with the best view over Alanya with very quality clubbing music and nice guests 💕 Our especially thanks goes to the General Manager Mr. ERCAN BESALTI who takes customer wishes very seriously and takes care with every issue you have. His hospitality as a manager is amazing 🧿 If your time is valuable choose DAY ONE HOTEL 🌹

Beautiful location and wonderful settings

Excellent hotel. Nothing is too much trouble, requested a birthday cake for my partner and they brought us the most delicious chocolate cake I have ever tasted! Rooms are lovely and spacious, super big comfy bed, mini bar with water and soft drinks all included and topped up during stay. We had the swim up pool room which is well worth it. Beach club next door we didn't visit but loved the tunes during the day, has a bit of an ibiza chilled vibe to it. We preferred the breakfast in the beach bar than the one included, but was very good value for money and the omelettes were amazing! The pizza during the day is one of the best pizzas I have ever tasted and the service whilst you are sunbathing is also top knotch! Going to book again for next year!

We had a wonderful stay here. The swim up room is amazing. So nice being able to dip in and out of the pool at your own leisure. Great they also have their own platform at the beach too to relax at. Definitely hoping to stay here again.

We will definitely be returning! The suite was modern and spacious with a beautiful ocean view. Most daytime hours were spent on the beach lounging in the cabana beds or at the pool. Very relaxing atmosphere but still high-end. The best part was the amazing staff. At both of the restaurants we were treated so well experienced the warm Turkish hospitality.

Hotel is on lovely grounds, however it is a place for couples who are happy hear loud music all day and night (whatever room you are located in). Nightclub on sight which means the nights are gonna be busy as it seems to be the place to go for partygoers from all over Alanya. However the plus points are worth mentioning, rooms nice and spacious with good shower, Plunge pool access room nice to come and chill and enjoy the hot weather, location is brilliant as right on the beach and SPA was a nice experience too.

This is really a quality resort for adults. I would come again for sure. The rooms are excellent also with a memorable view. Staff are very polite and service is perfect.

Really nice place with cool beach lounge. Highly recommended.

Excellent hotel, staff and amenities, beautiful property. Highly recommend.

Prior to arriving there was an issue with our booking and we contacted Expedia requesting these changes. Expedia informed us that they tried contacting the hotel several times with no response. When we arrived the cafeteria was under construction, so they would bring us food to our rooms every morning. There is no table in our room, only one bed in the middle, so we were forced to eat our food on the bed. One time we spilled some tea on the side, but thats not our fault, because the cafeteria was under construction and we had no table AT ALL in our room. During checkout they said you have to pay 15 euros because you spilled, but they fail to realize, nothing was our fault! You should have provided a table or fixed your cafeteria construction, imagine how many other guests were eating on the bed and charged at the end as well! Then the lady at the front said we will provide transport to the airport. Mind you, my wife lives in Turkey and knows how much everything costs. A 45 minute drive will be approximately 500TL which is approximately 25 euros at the time. The lady told us there shuttle service is 75 euros. Then she warned us "don't take the taxis, they will charge 100 euros for 45 minutes". I was laughing in my head, because she was doing her best to rob us of more money. Following my decline of their shuttle, I was charged the 15 euros! They are all just trying their best to scam you, I would not recommend this hotel.

Positive: -Really great design -high quality breakfast -restaurant staff -security Negative: - only swimming pool accessible - beach club is not accessible - SPA was not available

Very good hotel

Spa was not ready as mentioned. We take another spa on my cost

We stayed there twice within our two week Alanya holiday. The first time we were at the swimup pool. Amazing welcome!!!! Amazing breakfast!!! Nice room, great bed, and shower. The music from White n White is VERY loud. The origin served amazing food and the roof lounge was really nice. Second stay we were at the suit Really beautiful room, but be aware of the pictures online. There are different suits that doesn’t offer same comfort level. Bit disappointed compared to the price for these rooms. But Loved the jacuzzi!!!! Watching stars at night, beautiful. The minibar service was amazing. We dined at Origin again and this time the experience was dreadful. We didn’t get the same dining experience as the week before. Furthermore I got food poisoning, so I’ve been throwing up for 24 hours non-stop. We really really really like this hotel a lot. But there are some hiccups Front desk manager, he is SO rude. He doesn’t great you at all. Absolutely horrible service. If you want him to be nice to you, you have to give the hotel 5 stars, while he is watching. In the rooms it would be nice to have glasses. We were offered wine, but there were only coffee cups in the room.( and only one cup, when we were 2 persons) And no opener. There were not filled up with coffee There were a bottle cap, next the the coffee machine that wasn’t cleaned up. Minor hiccups, but when they brand them as Ultra luxury hotel, they need to be on point

Excellent location, and excellent architecture. Good food (not the pizza) and excellent staff! However, hotel did not inform us beforehand that VERY loud music is played every day from 13:00 to 19:00. During afternoon, it was impossible to rest neither in the room nor on the beach.

Underbart!

Would visit again

Perfect place

This was the most amazing hotel. The staff were lovely and helpful. The view was great, the hotel was clean and modern and well designed. The pool was beautiful! We had a swim up room and they would bring you free breakfast to the room every morning. There’s music in the hotel next door so can be quite lively during the day but it’s quite nice as you can hear the music and see it all but have your own area of a calmer pool etc. I would recommend this hotel time and time again!

The resort it self was amazing. The architecture was precisely planned through out the whole hotel. Really beautiful! As it comes to the facilities it was a bit limited compared to what hotel.com had given us information about beforehand. Yes we did have included minibar that was filled up every day for free. We did get a bottle of red wine when we arrived. Beach towels for the hotel beach was included. And we had a swimout room that was truly amazing. But, and it’s as a big BUT. They did NOT have the spa open yet…That really sucks because that was the main reason we booked the hotel to have a get away of relaxation and comfort. I wish they had given us an discount because of that or at least written about it online. They said they don’t think it will be finished before the season ends.. We did get help to find a spa at a different hotel but gosh, that was expensive and we could have done the same job from a different hotel. The restaurant is NOT open. Only a rooftop bar where they only serve drinks and snacks as I was told from the staff in the reception. The rooftop bar looked amazing as well and pretty view. They would serve the breakfast here from an easy menu and not an buffet. We came here for an relaxing get-away, but the beach club next door was playing so loud music during day time. So we had to escape into your room sometime for quiet and peace. The staff was nice and helpful! Had a lovely stay and I will come back when the spa opens.

This is a lovely place to stay. The people are so friendly and helpful. When we booked the spa wasnt open yet which was disappointing. We will be back when it is. Its in a good location for exploring Alanya with plenty of things to do. The pool is lovely and warm and the food in privee is lovely. The only issue would be the noise during the day from white in white. But the day can be spent on a tour of the place and enjoy the pool and sunset in the evening