The room was spacious, the shower was spacious as well. The buffet breakfast had a generous selection of food. It was about a 10min drive from the company I was visiting so very convenient. The staff were also friendly.

The shower in my room had a bad leak, if I didn’t put a bath mat and a towel down whilst showering, almost the entire floor would be covered with water. The property seemed to be located in a residential area which is great but there were no shops or restaurants within walking distance.

Breakfast, views, kids club

The heat was on too high in the dining room so we couldn't enjoy our food. The hotel needs a good clean.

we had aunts in the bed and floor and bathroom counter sink. no help, uncomfortable beds the rug by the bed was filthy full of dust and dirt. aunts all over the room, refrigerator made very load noise, windows didn’t open and close properly. very disappointing we went to celebrate our wedding anniversary and instead couldn’t sleep and did not enjoy the hotel, couldn’t wait to go home.

Great views, great staff

More than 1 water bottle per room When they fixed the lights in my room they left dust on my bed and next to my bed

Extremely friendly staff and nice spacious rooms. Very quiet and relaxing area. Would definitely go again.

The deck outside our room was a nice touch. The TV remote was user-friendly.

The soap/shampoo dispensers were hard to squeeze.c

Great room and breakfast

One lift broken Parking was a jungle. Police cars parking wherever the like. Even blocking an invalid space.

Location is beautiful, rooms are comfortable, people are nice!! Great breakfast.

Room windows were very streaked and covered with dust, remained the same throughout our stay. Stairs require vacuuming, The stairs and landings remained dirty, unattended throughout our stay. Corridors require more attention.

The area and the view are great

Rooms are very basic. Uncomfortable bad. The hotel doesn't have its own swimming pool and it allows its guest to use a public crowded pool nearby

Fantastic breakfast!!! Everything is excellent in this hotel.

Quiet, good views.

Isolated and far from stores and restaurants. No meal service for lunch on Sunday and no meal service for Saturday dinner.

They have a lot of things for the kids to keep busy with.

You had to walk a little bit to the pool. You also have to wear prpoer swimming clothes and a swimmers hat.

Quer, scenic

Breakfast ! pancakes like lead filled with glue. Ravioli filling inedible. only good thing was bread they brought in a half hour after we arrived which came from bakery not kitchen.

Nothing

Everything , very dirty , tehere was even cement on the tails, that they didn't bother to clean.

Great location close to Jerusalem, Abu Gosh and surrounding areas. We were actually coming from Bet Shemesh and it was easy to find. Easting outside of the dining room on the large balcony overlooking the hills was wonderful! All of the staff was also very nice. The beds were comfortable and the pillows some of the best I've ever slept on!

The site said baby cot upon request for an additional 40 shekels, which is ridiculous - it should be free considering the price of the rooms! Maybe we could've called and gotten one anyway, but we just brought our own travel one to avoid the hassle. I saw one of the ones they provide in the hallway of the floor we stayed on and it didn't look safe at all for a baby to sleep in. Glad we brought our own. The lobby is very nice and room was nice too. For the price though the bathrooms could use some TLC and updating, as well as some of the grounds (there were some chairs outside that were falling apart). Nothing was bad, it's just not a budget accommodation and for the money paid there should be no broken chairs, broken cribs, or badly peeling paint. There are not many hotels in the area, so honestly they probably just get away with it at these prices.

very noisy passages and thin walls

location, comfort

good breakfast , improved as occupancy increased , pool excellent, location 45 mins outside main city

location

the fact that I could not get my expensive electric toothbrush back. And it was also very noisy

view and nice balcony.

breakfast.

Staff attitude

Very poor breakfast, room and bed was not clean enough, old scratched furniture, a/c did not work