Quick check in, friendly staff and pool was great

Easy location off the motorway. Wonderful front desk staff as well as bar staff. Spacious, clean comfortable room. Nice big bathroom.

Always book Holiday Inn due to widely known complimentary breakfast to find out the one I booked was the exception. Good hotel and great for overnight stay

Great place to stay. Restaurant had limited vegetarian dishes available on menu but overall great

We have stayed here before but it was during COVID, so the hotel was almost deserted & food available was extremely limited…So it was really lovely to see the hotel totally up & running this time, serving delicious food & booked to capacity. It was a pleasure to stay here again - thanks for a warm welcome back & a cheery goodbye.👏👍

Everything about this hotel is spot on everytime I’ve been

Well situated, easy bus into Taunton. Pool and spa wonderful Easy to park

The staff were very friendly and helpful, the room was suitable and the pool was really lovely thank you

4 friends, 2 twin rooms reasonable price

Nice clean hotel, good facilities, children particularly enjoyed the pool and breakfast was excellent. Staff were very helpful 😊

Great staff. Thank you

I really enjoyed my 5nght stay at this hotel. Good car parking on arrival. A really spacious clean entrance and a good welcome.! Nice to have facilities for pets and children. Lovely to have the use of the pool and also a very handy location direct to the motorway and many routes. Thanks from Jean Hall Room 29

Lovely bathroom and breakfast. Very convenient and free parking.

The staff are excellent at this hotel especially with the kids. This is our second visit and we will definitely be back again

Excellent service, staff friendly and helpful. Food choices for breakfast very good. Area for eating allowed with dog excellent. Only negative is family of 4 only got 3 towels and pillows in room. Thank you

A good overnight stay

Nice hotel just off the motorway within easy reach of Exmoor. Quiet location. Nice swimming pool and facilities. Hotel public areas and room very clean. Well maintained. Short walk from coffee shop and KFC.

Great stay!

rooms ok Hotel staff good Gym/swimming pool staff did not inform us that our half an hour slot was going to be immediately followed by a swim class which meant 10 mins getting ready time (adult, baby, 8 yr old) and swim with 5 mins to get out of the pool

Great hotel, comfortable could do with a little bit of renovating. All staff very helpful and friendly breakfast is fantastic with a capital F. They also cater for coeliac. Swimming pool is also very nice free parking.

I like the hotel nice quiet the staff very helpful

Hotel in need of maintenance and repairs. Wardrobe door did not shut fully. Bathroom extractor fan didn’t work. No hotel information in the room. Non existent service at the restaurant. Ordered simple fish and chips for one person which hadn’t arrived for over 45 minutes! Had to cancel the order and eat elsewhere!

Holiday Inn is ever reliable. Didn’t spend much time at the hotel but it did exactly what we needed. Decent shower, comfy bed, good breakfast.

Excellent hotel based on what we paid. Very well equipped gym and pool. Food was good. Slightly out of town, basically right on motorway so very easy to find.

Staff friendly and professional. Room very clean and comfortable. Couldn’t fault anything. Highly recommend

The kids wish token, children's book area were lovely touches, it's nice for a hotel to be kid friendly but they should try and cater for kids aged 8 too rather than just the little ones. Kids can eat free if a parent is dining, shame they can't make the kids meals free for all kids staying at the hotel without stipulating a parent should order a main meal too. £16.50 for macaroni cheese, overdone garlic bread and salad is very overpriced. Thankfully breakfast was good quality, fresh and lovely. Negatives from our stay included very poor soundproofing so you could hear the TV and coughing from other guests rooms, doors opening / closing, kids running and shouting so we didn't have a good night's sleep. The room was also very cold and the thermostat didn't work when we tried to make it warmer. We mentioned to the receptionist and she advised they would have a word with maintenance and offered some loyalty points, explaining she couldn't compensate us for our poor sleep as I had already paid for the room in full through Expedia, sadly not a good first impression for a family staying in holiday inn for the first time. The pool was very small and I wasn't impressed with the 30 minute slots that had to be pre booked, it's a lot of faff getting kids changed, showered and dried for just 30 minutes in the pool. I specifically booked the hotel for a family swim after diggerland so I wasn't impressed with the restricted time limit on Saturday evening.

Everything was spot on 5*

The pool was fantastic after a long drive. The food was tasty and well presented Comfortable bed and pillows. Excellent breakfast. Highly recommend.

Not overall impressed by this holiday inn hotel. Considering the price for a one-night stay, the room felt damp and dated. Having stayed in several holiday inns over the years this one ranked low and would not be a choice the next time I stay in the area.

We booked at a very good price. The hotel reception was pleasant. We felt we should have been told that we were allocated their disabled room for no other reason than the toilet was so high (and we are both tall) that it was difficult to use also the basin very low. Other than that the room was a lovely size and very comfortable

Overnight stop. We checked in late at about midnight and the receptionist was very helpful. All the staff were friendly and attentive during our stay. The only minor criticism is that the bed could have been a little better but all the bed linen was lovely

Nice stay.