Adorable place inside and out. Amazing location. Decent size rooms (we had 2 queens in our room). Bathroom was tiny but had some counter space which is what we needed. Quiet at night. Friendly service. Beds were not comfy for me ... mattresses and pillows. Pillows were all the same from what I could tell so didn't allow for guests to find one that was better than others. Shower drain was very slow - water accumulated while you were in the shower.

Great location and great value hotel. Exceptionally friendly and helpful staff. Looking forward to returning for our next NYC trip.

Great location, nice room with light (10th floor), convenient coffee bar, good lighting and electric in room, comfortable bed, nice sized room. Neighborhood has really convenient restaurants, grocery, etc.

We had an amazing stay , staff and location is amazing. I would recommend it to anyone. But , besides the stay. We left valuables by accident in our hotel. The hotel staff and manager returned our goods and I absolutely amazed because a lot of times. It doesn’t turn out that way. There professional, respectful and friendly people showed the minute I walked in the door. Thank you Chris and your staff for reminding me there are people out there that still have morals and values and respect for others belongings. They had every opportunity to not even say anything. But , they choose to return our belongings back to us. Kudos to good people still in this world.

Location was perfect for us.The service was good and our room was spacious. There is no table if you wish to sit and work from the laptop. No coffee machine. Cleaning not so good.Sheets where not changed at any time during our 5 days stay. Carpet was not vacuumed at all. Our room was close to the elevator and to ice machine, so we where unlucky. Noise from these did get though walls. Urban feen upon check out is expensive. I think we will find another hotel next time.

Hotel was ideal for its purpose. Close to everything planned for an elderly relative visiting with us.

amazing room and service. a little noisy because was next to elevator but everything was wonderful.

Great stay at Romer Hells Kitchen, all the staff are brilliant and so helpful. The location is such a great location for so many things. Would highly recommend staying here.

Everyone was very friendly. Parking is an additional charge if you are driving. Great location

Nice place, close to Times Square and Broadway

my stay at this hotel was one of the best experiences I’ve had staying adjacent to Broadway, Times Square, and Hell’s Kitchen. the accommodations and staff were impeccable.

We loved our staying ❤️ 💜 ♥️ 💕 💖 💗

Had a great stay here. Super convenient - friendly staff, nice rooms.

My time at Romer was good. I was a bit surprised, given the property had opened fairly recently, that there was already significant signs of moisture damage on the ceilings in the bathroom. The faucets had both the hot and cold indicators falling off. The rooms are big and certainly comfortable, but not conducive to doing any work if you need to do so. There was just one very small table. The rooms are certainly big enough for a desk with a decent work area, as well as a bigger/comfier chair. The staff was very nice/accommodating. Overall a good experience.

Good

We expected better service, but whenever we made a request to the front desk, they either didn’t have the item or asked us to pick it up ourselves, which was very unprofessional.

I liked the location

Excellent

The location was greate! The Hotel design and staff amazing. And the room really comfortable

Extremely friendly and helpful staff. Family room was specious, beds comfortable and ac very good.

LOCATION, LOCATION, LOCATION!! loved the decor as well.

We stayed here with our 2 children. This is the best hotel you can stay if you want to access Times Square, Central Park, Museums, and other places. The 50th street subway with trains C&E is directly across the street. Times Square subway station is only 6 blocks. The staff are really friendly. The responsiveness is amazing. The lobby is absolutely vibrant and many guests sit there and enjoy coffee and meals. This hotel is close to many restaurants, coffee shops, grocery stores, and yes even a dry cleanser if you want your shirts pressed.

Excellent hotel with a perfect location in the Hells Kitchen neighbourhood. Very attentive staff, clean room, comfortable common areas. Easy access to subway both uptown and downtown. Will stay again.

The staff were great, rooms were clean and comfy, and a great location!

Fantastic - lovely hotel in a great location, very helpful staff.

Nice place, very well located

A real gem, walkable to a bunch of Manhattan stuff. Subway right there as well. Clean, updated and spacious rooms.

The vibe was very good and the lobby smelled very good. I loved the unique eclectic design of the lobby too.

Everything was incredible

I travel a lot and this place had the worst water pressure I've EVER had. Barely came out of the top of the shower head. AC at 65, still warm and sounded like a train running through our room. Stupid automatic light switches turned the lights on while trying to sleep. You move a toe and you get woke up with the lights coming on; annoying to say the least. Glad it was only a 2 day stay. As for the hotel itself, nothing special. Pics look better online (usually do). I felt it was really just an old hotel or apartment building that someone bought, slapped on a coat of paint and said they are now the trendy hotel. Wasn't impressed, nothing special. Too pricey for what it was. Staff wasn't friendly or rude, they didn't interact with us at all outside taking my CC and giving us keys. So no comment there. Walls are paper thin, you can here people walking in the halls, getting ice, etc. If they decide to talk, you get to hear it. Would I stay there again, honestly No and 90% of that no is based on the inability to take a shower and clean up.

I almost got run over by a electric bike getting out of our uber

For NY, very spacious and perfect location. If you dont some in your room, you will have no issues. Great place!