We were evacuated from Ruidoso due to the forest fires. We stopped in Carlsbad to rest and the people there were so nice.

It met our expectations. The staff were friendly and helpful.

It was nice clean an very quite.

Front desk staff was so cooperative and friendly.

The general manager and desk staff were friendly and went out of their way to be helpful. The room is outdated but very clean. I would stay there again.

Poor plumbing, couldn't adjust water temperature in shower very well. Breakfast bar was poorly stocked and poor altogether. The people at the desk was very polite and helpful.

Breakfast could have had something hot and/ or protein

Very friendly check-in staff. Lobby and breakfast area decorated nicely for Halloween. Room was large and comfortable, beds comfy, enough pillows, in room coffee. Great water pressure in sink and shower. Nice towels, good TV. Nice continental breakfast to get you started. Wasn’t expecting a lot for the good value of room cost. Great coffee and flavored cream. No price gouging on cost of bottled water and soda sold at front desk. Not far from downtown part of Carlsbad. We visited the Caverns NP and watched the bat flights out of cave, very fun to see.

The carpet was awful. I would not walk on it barefoot Toilet needs fixing, it had a tendency to run. No fresh fuit at the breakfast. The staff from front desk to housekeeping were wonderful. Very helpful getting us around town. It looks like this is an old hotel that needs lots of renovation if they want to compete with the others around Carlsbad.

Room was so hot when we checked in it didn’t cool down until 2am…air conditioner was not on when we entered the room. Generally dirty feel to the room although no obvious stains.

The staff was my main reason for staying here. They are so friendly and professional. They go out of their to accommodate your needs. I appreciate that.

The staff was great. Very helpful. Thank you!

The pool was cold and the pool next door was under construction so we couldn’t get in. The place was very silent and clean.The breakfast was good and so was the beds.

The staff was great!

The staff was exceptionally great! Very friendly and professional. Thank you for a great nights sleep!

Clean, comfortable Friendly staff

The room was very clean and the bed very comfortable. Only needed a better variety of breakfast foods, otherwise very pleasant stay.

The staff was very friendly, it was clean and quiet. However, it is showing it’s age, not a big deal for me but could use some minor maintenance.

On a trip to the National Parks, we needed an overnight in Carlsbad. This fit us nicely! The rate was fare and included breakfast of coffee, tea, juices, waffles, bread choices plus toaster and many toppings (peanut butter, cream cheese, jellies). Dry cereals and oatmeal. Refrigerator offered yogurts, cheese sticks, and hard boiled eggs. The room was spacious and clean, as was the bathroom. With a teen, we appreciated the sink area separate from the shower and toilet. The proper looks recently updated, but will need some additional maintenance things in the future. The mes center is across the street and we were treated to watching the helicopter land from our room!! What sets this place apart is the incredible staff. Everyone was so kind and welcoming. And very friendly! We highly recommend.

This is a great place to stay with friendly staff and a great breakfast room. Easy access and the rooms are very adequate. I have stayed here multiple times and will continue to do so.

Clean, nice selection of breakfast food. Nicest place with budget prices in Carlsbad, in my humble opinion.

Staff was great, beds and amenities were great. This was the cheapest price I found at the time of our travel, and its better than paying the higher price cause you get the same thing at this hotel for a way lower price

No swimmimg pool.

This hotel is a bargain compared to others in the area. It was almost half the cost of three other hotels we normally stay at when visiting family. It's older and not as fancy as the pricier hotels, but the rooms are large and clean and the staff is friendly. The breakfast is basic-fruit, cereal, yogurt, some pastries, hard boiled eggs, and make it yourself waffles. The rooms and hallways seem quieter than most newer hotels I've stayed at- a definite plus. Tv channels were kind of limited (no HBO), but the wifi was very good. I can do without the few ammenties other properties offer to save $100 a night.

Front staff friendly and helpful. Breakfast and coffee were great. Comfortable clean rooms

Accommodated well.

At far north end of Carlsbad.

Room was very inviting’

Front desk clerk was amazing. Easy access. Room was nice Beds comfortable had a no ce stay

The price was right. About $30 less than the other major motels in Carlsbad. No deposits required either.

Very friendly welcome. Good sized room with good facilities and excellent breakfast with lots of options. Some noise in the room - possibly from the laundry room? Is it possible to limit the use during nighttime hours.

Amazing place to stay. Super friendly staff, good housekeepers, clean, quiet, and comfy place to stay! The water pressure is amazing!!! Definitely would stay here again.