We had a most enjoyable stay at the hotel. All the staff were polite, friendly and helpful. 2 colleagues stood out for us, Ash the Restaurant Manager & his colleague Anne who gave us some useful information on what we could do during our stay. Thankyou to the whole team

A very nice hotel would recommend , staff are brilliant , food very good,a short taxi ride from the center ,which costs about £10 with fona a taxi or value cabs , both are excellent , many thanks would stay again in a heart beat

This was a very clean and well maintained hotel. It was a bit pricey but worth it. My daughters really enjoyed the pool.

Parking on site very helpful, clean and spacious, good place to stay!

Staff very helpful. Modalina went above and beyond to help facilitate an early check in. It would be great if gym could open 24/7 but otherwise 5/5

Stayed for 16 nights with a view of a carpark.

Lovely hotel, very peaceful and relaxing and well kept. Staff very friendly. Would definitely recommend this hotel to others.

Friendly staff clean hotel

Very well maintained property. Excellent staff . Rooms are awesome. One of tge bezt places we have been to.

Excellent hotel. Exceeded our expectations. Incredibly helpful staff. Everyone was warm, friendly and courteous in every department. Having worked in customer service I like to highlight those that really make a difference by name but honestly, that's tricky when everyone was so charming.

Was pleasantly surprised, the hotel was clean and had very pleasant staff and the gym was well equipped.

The hotel was excellent and all the staff were amazing

Was nice to have parking and be in safe area. Staff lovely. However the “Jacuzzi” (the brand name of hot tubs) is not hot as shares water with their main pool, which was odd. Reception attendant indicated jacuzzi means it is not a heated pool (lol!- news to us!! Lolol)

We had a lovely overnight here . Quiet location but not far from the city . Clean and comfortable

We had a great time at the crowne plaza. Breakfast was great. We enjoyed the pool and gym facilities.

From booking I made contact with Hotel regarding my son being in a disabled chair and looking to request a spacious family room. I was told this wasn't possible and got contacted a few days later to ask if I wanted to book a 2nd room for extra space after already paying £171 for a room only rate not including breakfast. I had multiple messages from the property throughout the week before my stay asking for payment the 2nd time and each time I had to ring to say the bill was already paid. If this wasn't a non-refundable booking I'd have cancelled and booked elsewhere as they were just so unhelpful and completely unprofessional even before we stayed. Once we arrived nearly 2 hours after check in they still weren't sure if our room was ready and they allocated us a room on the 2nd floor even after I stood at Reception and asked a few times for a ground floor room to make it easier for us. Once we got out of the lifts the carpet in the hallway was absolutely soaken, the place smelt like a sewer on the 2nd floor and the wheels of my sons chair, the suitcase and my other childs feet was soaken. We then went to the room and it was the smallest most squashed room we have ever stayed in. The bathroom was absolutely ridiculous how tiny it was. We then booked the pool and the changing facilities are absolutely disgusting. Later that night we took the kids to the playroom and the place was absolutely trashed, toys broken everywhere and the playhouse had the door snapped off. Never again

Very nice!

Very pleasant

They gave us disabled friendly room, why?

Would love to stay hear longer, the AC alone was worth it, the hotel was lovely and I had no issues with it at all.

Bathroom needs better ventilation. Gym should allow teens (13 )

We liked the above and the room was nice. Gym excellent. The male staff with dark hair who checked us in was excellent and the manager at the river bar (we discussed cake) was friendly and professional. Not like - some staff rude and not responsive, provided wrong information when asked about medical issues. Requested assistance to find a Dr and that we needed to be registered… so impossible to find. We easily found a private Dr. - carpet dirty in hall and we had to ask to be cleaned - showers def not hot enough and ridiculously complicated to use - very cold in lobby lounge area, not a warm atmosphere either… Thanks

When I checked in, I asked for a taxi to be booked for next morning and was told that would be done. It wasn't, so I was late for an important meeting.

Nice enough but quite expensive and distant from city centre. Excellent gym, sauna and steam. Pool ok but too shallow to swim properly.

Nice stay. Plenty of on site parking. Nice bar and restaurant(s). Large king size bed. What you would expect from a Crown Plaza hotel

Comfortable clean hotel on edge of Belfast. River walk into Belfast from just behind the hotel ( 3.5 miles )

Everyone was fantastic. The staff went up and beyond to assist our family. Will definitely stay there again.

Proximity to local parkland.

Stayed here before the got the ferry to Scotland. Lovely and clean with good dining options

The Hotel is in a good position and the staff are really lovely We had two nights in our room ... both nights we were woken up in teh early morning by noisy guests -4am first night and 1.30am the other . We told the hotel , we think they had a word but it continued . So two nights at the Cowne Plaza we left shattered . Not a great experience

Highly recommended

Great hotel. Clean, comfortable and great inroom facilities. Would recommend