A very relaxing and comfortable stay, a spacious room with an extremely comfortable bed and lovely bathroom with a 'free standing bath'. Room was very well laid out with furniture and tasteful decorative features. We had a Juliette balcony that framed the view of the Neptune Harbour immediately outside the hotel front. The staff were very attentive and friendly, especially the Manager who greeted us and reassured us upon our arrival. Everything was conveniently located and there was a high standard of service and great quality food and a great range of dishes to choose from.

Great room View on marina Lovely decor of hotel throughout

As wonderful as always. But a room with a Copper bath and Balcony - that I've been lucky enough to be upgraded to in the past - would be the ULTIMATE gift.

In some ways the hotel was great, the room was large and well decorated and the desk team welcoming. However, there is no parking, no irons and ironing boards in the room, no-one picked up when we dialled for service - we tried 8 times, the bathroom had considerable damp issues and all of this detracted from wanting to stay here again.

What a gem of a hotel, situated right on the harbour with views across the marina.the staff were all so friendly and helpful, happily going above and beyond to provide 'wows'. We only had a standard room, but, in line with the whole hotel, it was beautifully and quirkily furnished, clean and well appointed. So lovely also to be served a top quality breakfast, without self service at a buffet. Not cheap, but highly recommended. Overall probably the best hotel experience I have had! We have no plans to visit Ipswich again, but I'd love to be able to move this place around to wherever I plan to visit.

A lovely hotel. The staff were excellent and ready to serve all our requests. Great location on the quay and close to the town. We would definately stay there again.

Very nice enjoyed my stay.

Great Hotel on the Harbour, excellent location.

Nice hotel in excellent condition. Great location, ideal for getting round the harbour and into town.

I love staying here, its a beautiful hotel. Great views of the harbour, and walking distance to some bars & restaurants. This time i brought the dog, and they left a toy and bowl for him, which is such a cute touch. Highly recommend it

Hotel was fabulous and quirky with great staff, lovely food and located on the harbour, filled with beautiful million pound yachts. However, move away from the harbour and the surrounding area and town centre is the worst I've ever seen. Derelict buildings, unsavoury characters, vape, kebab and other undesirable shops.

From check in to check out all of the staff were so welcoming and friendly and nothing was too much trouble. We ate in the restaurant, the food was amazing and it was a really relaxing and enjoyable experience. We had a marina view room which was large and beautifully decorated, very comfortable king size bed and large bathroom with gorgeous soaking tub and powerful shower. Would definitely stay here again and thoroughly recommend

Wow what a lovely hotel, staff so very welcoming and very helpful. Room was immaculately clean. We booked one night as we had tickets to see Fishermans Friends at the Regent Theatre. Was perfect walking distance. Great view of the waterfront from our window even though we were in a room on the side. Breakfast was really well cooked. Would highly recommend. We loved our stay here

Property was very well situated for bars and restaurants good parking facilities and very friendly staff

The Salthouse is continually a fabulous hotel to visit, due to its location, high quality and comfort of the rooms.

Very comfortable spacious room. A little noisy from a busy neighbouring bar and loud passers by in the early hours! One criticism is lack of USB charging facilities - though reception were able to loan an adapter.

A great stay - lovely large room with stunning views & friendly service. We visited during storm Kathleen so it was very windy. Possibly the balcony doors need checking as the wind whistled through quite loudly - room 411. We ate in the restaurant - we had breakfast & Sunday roast - both of which were really good. Thank you!

We stayed here for one night over Easter break. From the moment we arrived to the moment we left was a wonderful experience! The staff were extremely helpful and the service was exceptional! We had the afternoon tea experience at Salthouse and the food selection was amazing. Even my fiancée who isn’t an afternoon tea person was impressed! If we didn’t already have dinner reservations elsewhere we would have happily booked dinner at the restaurant as the food was top notch. The room we had was just perfect for us. Spacious and comfy, with wonderful features of the building shown throughout. We would definitely be back again! Thanks again to the wonderful staff !

Lovely condition hotel was really disappointing for £159 you had such poor Tv service within the room , bar service was also dreadful after 11

They parked the car for us nice touch

We’ve stayed at the hotel many times and it never fails to deliver. The service, rooms and clealiness are outstanding.

Very quirky interior . Excellent staff, very professional , polite and friendly . The food in the restaurant was fabulous and reasonably priced. The marina was nice but nothing special about Ipswich town centre.

Fabulous as ever. Looking forward to returning in a few weeks.

As excellent as always. Returning again to my place from home. Thanks for always taking care of me. Could do with a change up of restaurant menu, offering more options at a more competitive price. Maybe some basics that aren't all sauce based or rich, as many people can't digest such rich food.

The hotel is a beautifully converted Salthouse. It has modern amenities but has maintained the old character of the building. The staff were excellent; very friendly and efficient. I would definitely stay there the next time I'm in Ipswich.

Staff were super friendly and helpful. Best location in Ipswich. Rooms comfortable and great view of the marina. Highly recommended.

The beds need thicker mattress pads to hide the buttons in the mattresses. Everything else was perfect. Lovely helpful staff

Generally okay, have stayed before in this hotel and was impressed. This time, bar staff rude and obnoxious. Radiator dripping inside all night, poor nights sleep

As wonderful as ever and looking forwards to coming back next month.

Excellent stay, friendly and helpful staff and lovely food. We have stayed several times and always an enjoyable experience

Oo

We stayed 3 nights, i broke my toe getting out of the shower as its high, i didnt realise it till that night when i took my boot off i asked reception for some surgical tape which i got and told girl on there id done it before so i knew to tape the 2 toes together. My husband mentioned it to a manager in passing when he was at the bar and he said " she did it before didnt she?" , he didnt bother come over to me or ask how i was and it was not put in the accident book either, this in my opinion is very unprofessional and poor management , its not cheap in there and we paid top notch so expect a bit more courtesy even if he didnt care. I did say something when we checked out and the girl was also surprised at this . Disappointing to say the least .